Did not deliver, no calls. Asked for a refund took -0 days and was £30 short? Currently going back to them for full refund.
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry that we were unable to deliver to you, our records show that we did try and contact you when we were attempting the delivery. We will be in contact shortly to discuss your concerns.
Recensioni del prodotto
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear this, we will be in touch shortly to try and resolve.
Data di acquisto: 09/06/2023
0
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JG
julian gutteridge
Verificato da Feefo
3 years ago
Ciò che julian gutteridge ha detto su Topsoil Direct Ltd:
Service was fine but 25 out of 115 rolls of turf were dead, have been watering every night to try and get them green, not happy
Recensioni del prodotto
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear that there may have been an issue with your turf. Please can you send photos of the affected areas so that we can look into this further for you in order to understand the issue and try and resolve for you.
Well priced products. Great that you are able to choose delivery day. Deliver driver was very polite and helpful. Overall brilliant service and I would highly recommend!
Recensioni del prodotto
Sarah
Topsoil Direct Ltd
3 years ago
This is great to hear, thank you.
Data di acquisto: 08/06/2023
0
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PW
Paul Wilkins
Verificato da Feefo
3 years ago
Ciò che Paul Wilkins ha detto su Topsoil Direct Ltd:
Ciò che Robin Harris ha detto su Topsoil Direct Ltd:
Quality of the topsoil was excellent, and the turf too was fantastic, better than expected. Rolled it out on the day (100sqm) and got the sprinkler running that night. They turned up an hour after...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. If we can be of any assistance in the future please don't hesitate to contact us.
Good service from ordering to delivery. I received my invoice and they confirmed my delivery date. On the day of delivery I was able to track my order using a link emailed to me. The whole process...
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Sarah
Topsoil Direct Ltd
3 years ago
This is wonderful to hear, thank you. Don't be afraid to give it a light mow once you are seeing growth. If we can be of any help in the future don't hesitate to get in touch.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.