Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di tinhat™ Insurance

Visualizzazione di tutte le 587 recensioni

Cliente fidato

7 years ago

Good price

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

Manchester

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

I can't really give much feedback as I have yet to make a claim and see how that is handled. So I've given 3 star based on what you are insured for, price and website design

Cliente fidato

7 years ago

Excellent

Easy to navigate site. Clear agreement terms.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you for taking the time to leave a review. It is very much appreciated.

Kind regards, Tinhat

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

good customer service

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, Tinhat

Trusted Customer

Nottingham

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Not really happy with the service provided

I have had no phone call to see if what service i is working for me. I had no letter of a welcome to your service. I don't feel that I have phone insurance with you. I am not sure yet wether to...

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Customer service team

tinhat™ Insurance

7 years ago

Dear Thomas,

Thank you for your feedback.

We did automatically send you your policy schedule via email when you initially purchased the policy on the 15/09/2018, however, as you would of liked to have receive this information through the post I shall endeavour to get this information sent off to you today.

Regrettably, it is not part of our policy wording or procedure to contact all customers on the phone after they have purchased their policies, and we apologise for any inconvenience or upset this may have caused you.

If you wish to discuss any of the above you are more then welcome to contact us at our call centre, anytime Monday - Friday, between the hours of 09:00 - 17:00.

Kind Regards

Sarah Cooling

Customer Service Administrator

01865 818923

Cliente fidato

7 years ago

Inexpensive and efficient insurance

I needed to insure my mobile phone it was quick and easy to do this. I now intend to add my iPad.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, Tinhat

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Quick efficient value

Quick cover at an excellent price. Thank you.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, Tinhat

Trusted Customer

Lesmahagow

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Superb!

Top quality and service at a fab price for covertoo!

Customer service team

tinhat™ Insurance

7 years ago

Hello,

Thank you very much for taking the time to leave a review. We really appreciated it.

Kind regards, the Tinhat Team

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Cheaper than the other one we used before.

Cheaper than the other one by a few pounds.

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thank you so much for taking the time to leave a review. We really appreciated it.

Kind regards, Tinhat

Trusted Customer

7 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

They got back to me quickly about my query

Customer service team

tinhat™ Insurance

7 years ago

Good afternoon,

Thanks so much for taking the time to leave a review. We really appreciated it.

Best wishes, the Tinhat Team

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