When I telephoned for advice the helpline person was really helpful
Joe
tinhat™ Insurance
10 years ago
Hi,
Thanks for taking the time to send in your feedback. It's great to hear that we were able to help out, and we're always here if you ever have any questions about your policy.
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
Cambridgeshire
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
Very good
Joe
tinhat™ Insurance
10 years ago
Hi John,
Thanks for taking the time to rate our service. It's very much appreciated, and it's great to hear that you've had a good experience with us.
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
Bristol
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
excellent insurer
Really helpful and affordable service. Couldn't ask for any more from the company. Quick covered.
Joe
tinhat™ Insurance
10 years ago
Hi Emily,
Thanks for taking the time to give your feedback.
It's fantastic to hear that you've had a positive experience with us, and we'll endeavour to provide you with a great service throughout the life of your policy.
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
Competitive phone insurance
Customer friendly website, easy to order. V competitive prices.
Joe
tinhat™ Insurance
10 years ago
Hi Lauren,
Thanks for taking the time to provide feedback, we really appreciate it.
We're always working on our website to ensure that it's customer friendly and easy to buy from, and it's great to hear that we're doing a good job!
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
Needed info and they replied very quickly with the answer I needed
Joe
tinhat™ Insurance
10 years ago
Hi Adele,
Thanks for the positive feedback. We do pride ourselves on taking a personal approach to online sales, and so it's great to hear that we were able to help you to make a quick and informed decision about your mobile insurance.
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
Edinburgh
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
Great service
Very fast turnaround for the repair!
Joe
tinhat™ Insurance
10 years ago
Hi Kevin,
Thanks for your feedback - we really appreciate it.
It's great to hear that you were pleased with the speed of our repair service, as it's really important to us that claims are processed quickly and that our customers get their phones back as quickly as possible.
Best wishes,
Joe
0
Condividi
TC
Trusted Customer
Croydon
10 years ago
Ciò che Trusted Customer ha detto su tinhat™ Insurance:
not for me
Not for me as I didn't realize you didn't insure second hand gadgets
Joe
tinhat™ Insurance
10 years ago
Hi Selena,
I'm sorry to hear that our mobile insurance wasn't for you. We do ask all customers to confirm that their phone was purchased new (or refurbished when bought from the manufacturer or mobile network provider) as part of the checkout process - but based on your feedback we'll look into ways that we can make this clearer to our customers.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.