Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

The Works Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Cliente fidato

Verificato da Feefo

4 months ago

Great value

Always value for money. Speedy delivery.Products always arrive in good condition

0

MA

Marcia

Verificato da Feefo

GBR

4 months ago

Ciò che Marcia ha detto su The Works:

Quick Service but…

Very good, fast delivery but I am disappointed that my local Basingstoke store had the item in just once, never to be seen again! This means I had to pay postage of £3 for a £3 item!!! Works, you...

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0

VW

Vicki Wood

Verificato da Feefo

4 months ago

Ciò che Vicki Wood ha detto su The Works:

Items weren't received

Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Cliente fidato

Verificato da Feefo

4 months ago

Lost package… No communication

The thing is I didn’t receive any service… I ordered my package on the 13th march , i heard nothing for two weeks. I posted an enquiry on the website on the 25th of march and got told it would arrive...

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Donna Smith

The Works

4 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Cliente fidato

Verificato da Feefo

4 months ago

Great Service

Quick delivery, no problems with purchasing, can’t asked for more.

0

JD

Josh Dear

Verificato da Feefo

4 months ago

Ciò che Josh Dear ha detto su The Works:

Brilliant standout display shop !

The works is sooooo brilliant in artwork and service. Very good staff as well as helpful. Very neatly displayed shop.

0

JT

Jennifer Taylor

Verificato da Feefo

ARE

4 months ago

Ciò che Jennifer Taylor ha detto su The Works:

Great prices and service

Service was excellent. It's such a shame that they didn't deliver any more as I will no longer have access to ordering items

0

Cliente fidato

Verificato da Feefo

4 months ago

Online shop

Good customer service Ordered online Product came before the date ordered Price was reasonable Will recommend this shop

0

Cliente fidato

Verificato da Feefo

4 months ago

Value for money

Quick service, well packaged, value for money.

0

Cliente fidato

Verificato da Feefo

4 months ago

Exvelkent service

Quick delivery and the ordering process was great i tend to order online from works has you get better choice and offers

0