Inspiring and empowering customers to read, learn, create and play
Servizio
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valutazioni nell'ultimo anno
Visualizzazione di tutte le 269,282 recensioni
Cliente fidato
Verificato da Feefo
11 months ago
books.
I love this shop books are cheaper the 3 for £7.50 a bargain as if you go to a book shop they are full price. Friendly staff in the shop as well an added bonus. It could do with being bigger as there...
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0
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SM
Sandra MacDonald
Verificato da Feefo
11 months ago
Ciò che Sandra MacDonald ha detto su The Works:
ART BOX
Excellent service. Delighted with the goods and the prices. Thank you.
0
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Cliente fidato
Verificato da Feefo
11 months ago
Not good delivery experience
The delivery has been delayed by your internal problems and the use of Evri has not been successful as they don't even knock the door or ever look for the doorbell. They just put the parcel in my...
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Donna Smith
The Works
11 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that there was an issue with your delivery.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show that the Evri photograph shows the parcel been delivered and handed over on the 19th of August.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
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JD
J. Dodd
Verificato da Feefo
Wigan
11 months ago
Ciò che J. Dodd ha detto su The Works:
Good value for money
Good value for money. Quality goods.
0
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AM
Amanda Millington
Verificato da Feefo
Warrington
11 months ago
Ciò che Amanda Millington ha detto su The Works:
Quick and easy to receive your orders
0
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Cliente fidato
Verificato da Feefo
11 months ago
Quick response to telling me item was out of stock
0
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DT
David Thomas
Verificato da Feefo
Caerphilly
11 months ago
Ciò che David Thomas ha detto su The Works:
I recommend JD Kirk Inspector Logan series.
Excellent service
Books I ordered were a very reasonable price, delivered by Evri within stated timescale.
0
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Cliente fidato
Verificato da Feefo
11 months ago
Never again
My parcel was not dispatched 7 days after ordering so I asked them to cancel it. They did cancel it to be fair but had made no previous assurances that it would be dispatched imminently and no...
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Donna Smith
The Works
11 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that you had to cancel your order.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Condividi
Cliente fidato
Verificato da Feefo
11 months ago
Good choice
Easy to order and quick delivery. Good choice of books and craft essentials.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.