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The Works Recensioni

http://www.theworks.co.uk

BUONO

Inspiring and empowering customers to read, learn, create and play

Servizio

3.2

547

105

448

1,273

valutazioni nell'ultimo anno

Visualizzazione di tutte le 269,282 recensioni

Alan cranwell

Verificato da Feefo

10 months ago

Ciò che Alan cranwell ha detto su The Works:

Disappointed

Rubbish I haven't received my order.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cliente fidato

Verificato da Feefo

10 months ago

Never again

I have ordered twice from the works, the first time I was missing one of my items, second time I received completely the wrong order. Delivery takes far too long, Will never be ordering again.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that about the issues that arose with your orders. We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Elizabeth Campbell

Verificato da Feefo

GBR

10 months ago

Ciò che Elizabeth Campbell ha detto su The Works:

The service, from ordering to receiving my order, was first class. Would recommend The Works to anyone looking for good value and good products

Christine Cowley

Verificato da Feefo

GBR

10 months ago

Ciò che Christine Cowley ha detto su The Works:

Would buy again

Lovely trainers and quick delivery

Cliente fidato

Verificato da Feefo

10 months ago

One for all

Prompt service always quality products I always find my craft supplies books and gifts at the works

Cliente fidato

Verificato da Feefo

10 months ago

Would use their online service again

Absolutely fine, was kept informed of when to expect deliver, had no problem ordering online

Cliente fidato

Verificato da Feefo

10 months ago

Easy to use.

Website is really easy to use. You could argue that because you are using click and collect ,why not just go into the shop? I prefer the ease that it takes just to order online, and then just collect...

Leggi altre

Cliente fidato

Verificato da Feefo

10 months ago

Puzzle time

Always get good service from them and quick delivery. Very good product with a wide choice of subjects

Sue Jones

Verificato da Feefo

GBR

10 months ago

Ciò che Sue Jones ha detto su The Works:

Disappointed this time

I've always been very happy with the service from the Works but was disappointed with my last order. It was not well packed and there were items missing. Customer Services did respond to my email and...

Leggi altre

Cliente fidato

Verificato da Feefo

10 months ago

Quick easy order and delivery

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