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Suttons Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/suttons | Feefo

Visualizzazione di tutte le 20,009 recensioni

Cliente fidato

3 years ago

Data di acquisto: 24/09/2021

Problem with delivery. Staff very helpful and problem resolved during phone call. All plants received were strong and healthy and well packed.

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that you had a problem with your order however we are pleased to hear our Customer Service Team were helpful and resolved any issues. Kind Regards, Suttons.

Recensioni del prodotto

Cliente fidato

3 years ago

Data di acquisto: 14/09/2021

Standards slipped

This year the quality of the as delivered plants has been continually slipping and the last order was by far the worst. This seems partly the inadequate packaging, lack of 'this way up' and possibly...

Amy

Suttons

3 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with the quality of the recent delivery of plants received. We apologise that you feel that the inadequate packaging and lack of labelling has contributed to this. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Recensioni del prodotto

Charlotte Innocent

Waterford, Ireland

3 years ago

Data di acquisto: 17/09/2021

Ciò che Charlotte Innocent ha detto su Suttons:

I am only giving one star because I had to send the seeds to my mother in law in the UK and ask her to post them on to me in Ireland. I would rather have had them be delivered to my address in...

Amy

Suttons

3 years ago

Thank you for your review. We are sorry that due to the current climate we are unable to send seeds to Ireland and apologise for any inconvenience this may have caused. Kind Regards, Suttons.

Recensioni del prodotto

Cliente fidato

3 years ago

Data di acquisto: 05/09/2021

Well packed & delivered promptly

Well packed & delivered promptly. Look forward to see them flowering next Spring

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you were happy with the packaging and delivery of your order. We are sure you will be happy with the plants flowering in the spring. Kind Regards, Suttons.

Recensioni del prodotto

Cliente fidato

3 years ago

Data di acquisto: 09/09/2021

Temptation!

Easy to use site. Items always despatched very quickly and arrive in good condition. Suttons keep me informed of any delays at the nurseries, and on just a couple of occasions have not sent out items...

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the site and the delay notifications given. We are glad to hear that our staff have been helpful. Kind Regards, Suttons.

Recensioni del prodotto

Howard Cooke

3 years ago

Data di acquisto: 19/09/2021

Ciò che Howard Cooke ha detto su Suttons:

Excellent service

Product arrived quickly and was in good condition ready for planting

Amy

Suttons

3 years ago

Thank you for your great review! We are pleased to hear that you are happy with all aspects of the service received. Kind Regards, Suttons.

Recensioni del prodotto

Stephen Fellows

3 years ago

Data di acquisto: 24/09/2021

Ciò che Stephen Fellows ha detto su Suttons:

Good value and growing on well

Excellent value 72 perennial plug plants which have kicked on well having been potted up. Unfortunately 3 or 4 dead on arrival hence only 4 stars but generally the plugs were well packaged to cope...

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the value for money on our perennial plug collection. We apologise that some of them were lost on delivery but are pleased that the majority of your plants arrived healthy and packaged well. Kind Regards, Suttons.

Recensioni del prodotto

Robert Brown

Midlands

3 years ago

Data di acquisto: 20/09/2021

Ciò che Robert Brown ha detto su Suttons:

Fairly good

Although most of their products were good several were below par and some had to be replaced which is annoying and time consuming

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that you have been pleased with the majority of the products received. We are sorry to hear some of them have been disappointing and that replacements have had to be arranged. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Recensioni del prodotto

Robert Lees

3 years ago

Data di acquisto: 17/09/2021

Ciò che Robert Lees ha detto su Suttons:

Usually, excellent quality but I did get some small plug plants that were mostly dead on arrival.

Amy

Suttons

3 years ago

Thank you for your review. We are pleased to hear that on the whole you have been impressed with the quality of products received. If you do ever have concerns about any plants that have been delivered it is always best to contact our Customer Service Team direct who can resolve any issues for you. Kind Regards, Suttons.

Recensioni del prodotto

Derwen Hinds

3 years ago

Data di acquisto: 20/10/2021

Ciò che Derwen Hinds ha detto su Suttons:

Non existent customer service

If there are changes to the expected delivery, contact the customer! My original delivery was expected 7 days from the order date 16/09/2021. Only after I telephoned did I receive an email telling me...

Amy

Suttons

3 years ago

Thank you for your review. Live products do sometimes take longer to be ready than originally anticipated and we do try and let our customers know of any delays. We apologise if you did not receive these updates as expected. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Recensioni del prodotto

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Informazioni su Suttons

Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!

0333 043 0700

Suttons,, Woodview Road, Paington, Devon, TQ4 7NG, United Kingdom

Broccoli Sprouting Summer Purple - Seeds

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

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Suttons Recensioni

Polyanthus Plants - Most ScentedAltre recensioni di questo prodotto (19)Visualizza il sito web del prodottoVery good quality plants. Looking forward to the blooms appearingj

Dianthus Vivid Bright LightAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoPlant was OK, a flower or two.

Sedum Plant - Sunsparkler WildfireAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Sedum Sunsparkler Cherry TartAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Alyssum Seeds - Wandering Star MixAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Geranium Seeds - Hardy MixAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Petunia Seeds - F1 Duo Double MixAltre recensioni di questo prodotto (15)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Phlox drummondii Seeds - Blushing BrideAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Pepper Chilli Seeds - JalapenoAltre recensioni di questo prodotto (22)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Felicia Seeds - Pretty BlueAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Petunia Seeds - F1 Reflections MixAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Pepper Chilli Seeds - Aji HabaneroAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoI can't tell you yet, not yet received them.

Allium CollectionAltre recensioni di questo prodotto (88)Visualizza il sito web del prodotto

Idaho Blue-Eyed Grass Seeds - Moody BluesAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoOnly recently bought the seeds, which are new to me. Looking forward to the results next year.

Viola Plants - F1 Sorbet HoneybeeAltre recensioni di questo prodotto (10)Visualizza il sito web del prodottoThe plug plants are growing away strongly. Can update review when they flower.

Perennial Lucky DipAltre recensioni di questo prodotto (239)Visualizza il sito web del prodottoYet to see the flowers, of course.

Aquilegia Mrs Scott ElliottAltre recensioni di questo prodotto (50)Visualizza il sito web del prodottoThe plug plants have held their own against the variety of weather thrown at them. (And against the snails, which get in everywhere!)

Iris Metallic Mixture 50 BulbsAltre recensioni di questo prodotto (14)Visualizza il sito web del prodottoReally good value, but only just planted so too soon to review. Will update in due course.

Daffodil Sunshine MixAltre recensioni di questo prodotto (20)Visualizza il sito web del prodottoGood firm bulbs. Bought to plant as a surprise for my mother. Looking forward to seeing her reaction.

Primrose Plants - Husky Raspberry PunchAltre recensioni di questo prodotto (9)Visualizza il sito web del prodottoToo soon to review, but plugs growing nicely. Good value offer.

Panicum elegans Frosted ExplosionAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoToo soon to review, of course, but no reason to doubt a successful outcome.

Cyclamen Metis CollectionAltre recensioni di questo prodotto (14)Visualizza il sito web del prodottoArrived in good condition and ready for planting into the intended hanging baskets.

Pansy Plants - Britannia MixedAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoGood sized plants ready for planting into tubs for the winter

Pansy Plants - Matrix MixedAltre recensioni di questo prodotto (149)Visualizza il sito web del prodottoGood quality plants at good prices

Primrose Plants - Husky MixedAltre recensioni di questo prodotto (62)Visualizza il sito web del prodottoGood quality plants at good price

Polyanthus Plants - Most ScentedAltre recensioni di questo prodotto (19)Visualizza il sito web del prodottoGood quality plants at good prices

Pansy Plants - Matrix MixedAltre recensioni di questo prodotto (149)Visualizza il sito web del prodottoSome took a long time to arrive after email to say dispatched and were suffering wilt

Primrose Plants - Husky MixedAltre recensioni di questo prodotto (62)Visualizza il sito web del prodottoNot bad but a few dead on arrival

Onion Autumn Troy OrganicAltre recensioni di questo prodotto (19)Visualizza il sito web del prodotto

Shallot Autumn Longor OrganicAltre recensioni di questo prodotto (12)Visualizza il sito web del prodotto

Onion Autumn Mixed Red White BrownAltre recensioni di questo prodotto (8)Visualizza il sito web del prodotto

Prunus incisa Kojo-No-MaiAltre recensioni di questo prodotto (112)Visualizza il sito web del prodottothe plant pots were completely dry and the packaging was full of leaves with very few left on the plants. The plants did not look in a good condition. I will see if they recover.

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