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StepChange Debt Charity Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/step-change-debt-charity | Feefo

Visualizzazione di tutte le 21,810 recensioni

Cliente fidato

21 hours ago

Data di acquisto: 13/06/2025

Brilliant

Outstanding. Helps me clear my debts with no judgement.

Vedi l'intera recensione del cliente

Cliente fidato

1 day ago

Data di acquisto: 13/06/2025

Helpful

Very helpful and good communication. Sorted everything out for me

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received 😊 Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

2 days ago

Data di acquisto: 13/06/2025

you have to do the work yourself you do get help bur I think citezan advice is better

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your review. Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

2 days ago

Data di acquisto: 13/06/2025

Very helpful

When you call the advisor for any reason the help is always great and approach to the problem is always very professional. Very helpful.

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors! :) Best wishes, Kate from StepChange

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Cliente fidato

3 days ago

Data di acquisto: 13/06/2025

Stepchange has given me a new lease of life which I didn’t have before 🙏

I found myself in an ever escalating spiral of debt and not knowing where to go and what to do. All I could see was things getting out of control and not being able to make it through the next week....

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your kind review and recommendation. We’re so pleased to hear our service helped to relieve some of your stress, and we hope your situation continues to improve! :) Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

4 days ago

Data di acquisto: 13/06/2025

Urgent help required

I asked for you to contact all my creditors to see if you could negotiate a payment plan. I now have Moorcroft Debt Recovery chasing me as you haven’t spoken to Aqua credit card. Can you please...

Kate

StepChange Debt Charity

3 days ago

Hi there, We're very sorry to hear about the stress you've been dealing with, one of our advisors will be calling you shortly so we can look into the matter further. Best wishes, Kate from StepChange

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Cliente fidato

4 days ago

Data di acquisto: 13/06/2025

God Sent- Says it All.

Peace of mind. Brilliant, can now sleep peacefully knowing that Step Change is in control. Very helpful staff. Thank you Step Change.

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the service you received and that it has reduced your overall stress :) Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

4 days ago

Data di acquisto: 13/06/2025

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your review! Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

4 days ago

Data di acquisto: 13/06/2025

You don’t respond to emails which is extremely frustrating when already in a stressful situation of debt

Kate

StepChange Debt Charity

3 days ago

Hi there, Thank you for your review. We’re sorry to hear you haven’t had a response to your query, our advisors respond to all emails in date order (oldest to newest) but due to high volumes, our advisors may take longer than usual to respond. We would also recommend calling us on 0300 303 5300 so our friendly advisors can provide you with the help you need. They are available Monday to Friday, 8am to 6pm. Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

Cliente fidato

5 days ago

Data di acquisto: 13/06/2025

Very professional advice and help

Kate

StepChange Debt Charity

21 hours ago

Hi there, Thank you for your kind review! :) Best wishes, Kate from StepChange

Vedi l'intera recensione del cliente

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Informazioni su StepChange Debt Charity

With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.

01132970106

123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom

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