The phone support/sales was excellent and the representative was patient with me when I asked her to repeat some details and she answered my questions clearly. I didn’t feel under any pressure and...
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CX
SPCA Pet Insurance
4 months ago
Hi there,
It is a pleasure to hear about your satisfaction following the service that was provided.
Thank you for sharing your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 14/01/2026
0
Condividi
DE
Denis *****
Verificato da Feefo
NZL
4 months ago
Ciò che Denis ***** ha detto su SPCA Pet Insurance:
Hi Denis,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 07/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
4 months ago
Wonderful
CX
SPCA Pet Insurance
4 months ago
Hi there,
It is fantastic to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Thoughts on the Service
The service was fantastic—friendly, welcoming, and efficient. Everything was well-organised, and the team made the process feel easy and stress-free. I really appreciated the...
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CX
SPCA Pet Insurance
4 months ago
Hi there,
It is an absolute pleasure to hear of the fantastic service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
Data di acquisto: 03/01/2026
0
Condividi
RF
Renee French
Verificato da Feefo
NZL
4 months ago
Ciò che Renee French ha detto su SPCA Pet Insurance:
Cheapest pet insurance I've found! Easy to apply fast approval and most of all payment options for all income types, recommend this to everyone looking for affordable pet insurance without any...
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CX
SPCA Pet Insurance
4 months ago
Hi Renee,
We are happy to hear of the great service that you received when speaking with our team member and that you have found insurance suitable for your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 03/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
4 months ago
last answer
CX
SPCA Pet Insurance
4 months ago
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi Emily,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Recensioni del prodotto
Data di acquisto: 30/12/2025
0
Condividi
Cliente fidato
Verificato da Feefo
5 months ago
Very quick and easy
CX
SPCA Pet Insurance
5 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Your staff need more training. If policy contains incorrect information, should be corrected immediately and of course re-send the updated policy to the client. With this quality at just joining the...
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CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team to review further, and I will ensure your policy documents are resent to you.
Kind regards,
Alisa
Cliente fidato
5 months ago
I need to change from 2 to 1 star now. Your staff said correction would be made on mon 15th but I just received the revised policy now which is Thu 18…
The next payment schedule is still incorrect. What is going on?
CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for your follow up and letting me know. I have escalated your message on to one of our Senior team members to look into this matter in more depth and be in touch with you to assist.
Kind regards,
Alisa
CX
SPCA Pet Insurance
4 months ago
Hi there,
I understand that one of our team members has sent you an email reagrding your concerns.
Please reach out to our team if you require any further assistance.
Kind regards,
Scott
Recensioni del prodotto
CX
SPCA Pet Insurance
5 months ago
Hi there,
Thank you for reaching out to share your concerns with us and I apologise for any frustrations caused during your experience.
As this is not the service that we expect our customers to receive, we appreciate you bringing this to our attention and providing us with the opportunity to escalate this matter on to the relevant team to review further, and I will ensure your policy documents are resent to you.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.