Yes - perfect. Not too pushy but conscientious. Well set out conditions. Very well explained by Charli. One thing that needs a mention is the excess from total cost and then the percentage returned...
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Recensioni del prodotto
Data di acquisto: 30/12/2021
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Cliente fidato
Verificato da Feefo
4 years ago
Couldn’t find my vet and putting in Unknown (as suggested) OR leaving blank did not work. Very frustrating
CX
SPCA Pet Insurance
4 years ago
Hi there,
Thank you for sharing your experience with us, I am sorry to hear of the inconvenience this has caused. We appreciate you bringing this to our attention and for providing us with your valuable feedback. Please let me know if you would like to provide additional feedback and that can be arranged accordingly.
Kind regards,
Scott
Recensioni del prodotto
CX
SPCA Pet Insurance
4 years ago
Hi there,
As mentioned, thank you for providing us with your feedback. If you would like to provide additional feedback, please let me know and I can arrange for a Senior team member to be in touch.
Kind regards,
Scott
Excellent customer service, friendly and clear, was willing to listen to me about my cat and help me decide on the best care pack for her.
Excellent explanation to questions I had
Recensioni del prodotto
Data di acquisto: 30/12/2021
0
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TD
Toni Doyle
Verificato da Feefo
4 years ago
Ciò che Toni Doyle ha detto su SPCA Pet Insurance:
The young lady I spoke to was very knowledgeable and so very helpful, talking me through the policy. I would highly recommend anyone to get this insurance.
Recensioni del prodotto
Data di acquisto: 29/12/2021
0
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JS
Jack Satherley
Verificato da Feefo
4 years ago
Ciò che Jack Satherley ha detto su SPCA Pet Insurance:
Glad you guys followed up with the call coz I wasn't 100% certain about it. Service was awesome and it was all very clear, so I'm just happy to have my puppy safe and insured
Recensioni del prodotto
Data di acquisto: 23/12/2021
0
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TC
Tracy Calthrop
Verificato da Feefo
Auckland
4 years ago
Ciò che Tracy Calthrop ha detto su SPCA Pet Insurance:
Spoke to Andrew, he was great at explaining the different policies for my cats, one being old and one younger.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.