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Recensioni di SPCA Pet Insurance

Visualizzazione di tutte le 718 recensioni

Carol Seay

Verificato da Feefo

3 years ago

Ciò che Carol Seay ha detto su SPCA Pet Insurance:

Fabulous phone service for joining.

I used the 0800 number and spoke with a lovely woman who was in Sydney. She was extremely clear in her delivery of information, didn't try to sway my decision and was very pleasant.

SPCA Pet Insurance

3 years ago

Hi Carol, It is always a pleasure to hear of the service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 11/04/2023

Cliente fidato

Verificato da Feefo

3 years ago

Very fast and easy to apply online, reasonably priced and covers what I need for my furry friend

SPCA Pet Insurance

3 years ago

Hi there, Our team is happy to hear that we have been able to provide you with affordable cover for your furry friend and that setting up your policy was made easy through our user-friendly online portal. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 14/04/2023

Cliente fidato

Verificato da Feefo

3 years ago

Great customer service

Insurance plans were explained thoroughly by the representative.

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 12/04/2023

Cliente fidato

Verificato da Feefo

3 years ago

Very friendly, helpful and clear on what he was selling me. He was great to chat with, and accommodating to when I could talk (rung back at a time that worked for me) and even when I went to a dead...

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SPCA Pet Insurance

3 years ago

Hi there, It is a pleasure to hear of the service that you received when speaking with our team member and that we have been able to provide you with suitable cover for your pets' needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 27/03/2023

Katherine Edwards

Verificato da Feefo

Otakeho, Hawera, Taranaki

3 years ago

Ciò che Katherine Edwards ha detto su SPCA Pet Insurance:

I really enjoyed the spca format, once it was fully explained with examples

Awesum, he explained the process with a example & it was a little easier 2 understand the policies.

SPCA Pet Insurance

3 years ago

Hi Katherine, We are so pleased to hear of your positive experience when setting up your policy and of the service that you received when speaking with our team member. Thank you for sharing your review with us and for choosing SPCA Pet Insurance. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 05/04/2023

Cliente fidato

Verificato da Feefo

3 years ago

The website was clear and concise on instructions and being informative. The follow up phone calls in regards to policies, etc., were thorough with explanation.

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear that arranging your quote online was made easy through our user-friendly online portal and of the service that you received during the follow up call with one of our team members. Thank you for taking the time to let us know about your experience, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 04/04/2023

Cliente fidato

Verificato da Feefo

3 years ago

Great customer service

The call centre was very efficient at doing their job. The service representative was friendly, spoke very clearly making sure that I had good understanding around their different policies making the...

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SPCA Pet Insurance

3 years ago

Hi there, It is such a pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 28/03/2023

Cliente fidato

Verificato da Feefo

3 years ago

Awesome service

SPCA Pet Insurance

3 years ago

Hi there, We are happy to hear of the awesome service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Data di acquisto: 29/03/2023

Cliente fidato

Verificato da Feefo

3 years ago

They called very quickly, were friendly, and explained everything well.

SPCA Pet Insurance

3 years ago

Hi there, We are pleased to hear of the service that you received from our friendly team members and that you have been left feeling informed of your pet's new cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 29/03/2023

Cliente fidato

Verificato da Feefo

3 years ago

Quote discrepancy

Quote provided was not the same amount on what the policy started. Policy started the next day after receiving the quote

SPCA Pet Insurance

3 years ago

Hi there, Thank you for reaching out and bringing this to our attention, we are sorry to hear of any dissatisfaction caused regarding your policy. We appreciate you providing us with the opportunity to look into this matter and discuss your concerns further with you. Can you please confirm if you are open to one of our team members being in touch with you to look into this in more depth and answer any questions that you might have. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 28/03/2023

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SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoToo early to tell. The proof will be in when I need to make a claim and hopefully that won't need to happen.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoCovers all I need for my pet, and comparable to other companies

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoIf there is a customised plan option to make it work within the budget

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoInsurance cover sounds great! Wish we knew about this for our first dog, such a great idea with the cost of vet bills!

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoMy pets r worth the insurance & the gentleman( 4got his name) were very helpful throughout the process.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoThe policy was clear and easy to read. The price is affordable and flexible.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat plan for my dog and circumstances. Other insurance companies don't insure dogs over the age of 7.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI haven’t had to use the product yet, but it seems to suit my needs. Would have liked a no co-pay option

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood policy and good company

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