Hi there,
Thank you for your wonderful feedback. We're delighted to hear that you had an awesome experience. We truly appreciate your support and thank you for choosing us.
Kind regards,
Scott
Hi there,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your comments and will share them with our team as we continue working to improve our products and service.
Kind regards,
Scott
Cliente fidato
3 months ago
And STILL, even with this response from SPCA, this person with a disability that makes it very difficult as well, EXTREMELY painful to use my fingers(for txt/type/etc) has yet to receive the requested TELEPHONE CALL. which does not require using my fingers, thereby being my preferred method of communicating!
CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for your reply, I have organised for one of our team members to be in touch. Can you please specify what your concerns are about as it will assist us in directing you to the right place.
Kind regards,
Scott
CX
SPCA Pet Insurance
3 months ago
Hi there,
I understand that our team has attempted to reach you, but it went to voicemail. Can you please let us know of a suitable time we can reach you or alternatively, can you please call us on 02 9296 9879.
Kind regards,
Scott
Recensioni del prodotto
CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you're unable to receive a return call. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will share your comments with the relevant team.
Please let us know if you require any assistance, as I can connect you with one of our team members at a time suitable for you.
Kind regards,
Scott
Data di acquisto: 03/06/2026
0
Condividi
SB
Sanele Bentley
Verificato da Feefo
NZL
3 months ago
Ciò che Sanele Bentley ha detto su SPCA Pet Insurance:
It will help my baby if something happen.
CX
SPCA Pet Insurance
3 months ago
Hi Sanele,
Thank you for your feedback. We're glad to hear that having cover in place gives you peace of mind knowing your baby will have support if the unexpected happens. We appreciate you choosing us.
Kind regards,
Scott
Emailed them a week ago to ask if my cat's condition would be covered, never replied and now she may have to be put down because even though I'm paying for insurance, they haven't had any...
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CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Recensioni del prodotto
CX
SPCA Pet Insurance
3 months ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Data di acquisto: 28/05/2026
0
Condividi
MB
Manmia Soria Blake
Verificato da Feefo
NZL
3 months ago
Ciò che Manmia Soria Blake ha detto su SPCA Pet Insurance:
Just perfect 👌 great coverage, great price, great team
Keep the good work
CX
SPCA Pet Insurance
3 months ago
Hi Manmia,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
Data di acquisto: 25/05/2026
0
Condividi
GS
Ginette Smith
Verificato da Feefo
NZL
3 months ago
Ciò che Ginette Smith ha detto su SPCA Pet Insurance:
Perfect cover for my 3 fur babies & so easy to sign up.
CX
SPCA Pet Insurance
3 months ago
Hi Ginette,
We are happy to hear of the value that you have found in your cover and that arranging your policy was met with ease.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recensioni del prodotto
Data di acquisto: 24/05/2026
0
Condividi
TP
TRUDY PRICE
Verificato da Feefo
NZL
3 months ago
Ciò che TRUDY PRICE ha detto su SPCA Pet Insurance:
Hi Trudy,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.