Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di SPCA Pet Insurance

AW

Aroha Whata

Verificato da Feefo

2 years ago

Ciò che Aroha Whata ha detto su SPCA Pet Insurance:

Good nice

CX

SPCA Pet Insurance

2 years ago

Hi Aroha, Thank you for your review, we are pleased to hear of the service that you received and appreciate you sharing this with us. Please don't hesitate to reach out if you require any assistance or have any questions in the future. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 10/01/2024

0

YF

Yvonne Frerk

Verificato da Feefo

2 years ago

Ciò che Yvonne Frerk ha detto su SPCA Pet Insurance:

Waiting for a policy document

I haven't received a policy from you yet !

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, Thank you for reaching out to share your review with us. We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox. However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post. Kind regards, Alisa

YF

Yvonne Frerk

2 years ago

Sorry, my mistake, I have got the policy documents, overlooked them

Recensioni del prodotto

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, Thank you for reaching out to share your review with us. We are sorry to hear that you have not received your policy documents as of yet and we appreciate you letting us know. As this email is system generated, our correspondence can sometimes be filtered in to the spam/junk folder of an inbox. However, I have passed this matter on to the relevant team to arrange for these to be sent to you via email and post. Kind regards, Alisa

CX

SPCA Pet Insurance

2 years ago

Hi Yvonne, I understand that our team have sent your documents out to you. Please don't hesitate to reach out if you require any further assistance in the future. Kind regards, Alisa

YF

Yvonne Frerk

2 years ago

Sorry, I have received the policy documents, I had overlooked them, my apologies

Data di acquisto: 20/12/2023

0

MP

Michelle Panko

Verificato da Feefo

2 years ago

Ciò che Michelle Panko ha detto su SPCA Pet Insurance:

Very good, clear and precise

CX

SPCA Pet Insurance

2 years ago

Hi Michelle, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 09/01/2024

0

TM

Tracy Mcgrattan

Verificato da Feefo

2 years ago

Ciò che Tracy Mcgrattan ha detto su SPCA Pet Insurance:

Service was awesome would highly recommend

CX

SPCA Pet Insurance

2 years ago

Hi Tracy, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recensioni del prodotto

Data di acquisto: 08/01/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Very easy to join up.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 05/01/2024

0

SK

Shareen Khan

Verificato da Feefo

2 years ago

Ciò che Shareen Khan ha detto su SPCA Pet Insurance:

User friendly portal and good cover for my pet

CX

SPCA Pet Insurance

2 years ago

Hi Shareen, We are always happy to hear that we have been able to provide our customers with valuable cover and that arranging your policy through our user-friendly online portal was made easy. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Data di acquisto: 04/01/2024

0

JT

Jamie Thomson

Verificato da Feefo

Whangarei

2 years ago

Ciò che Jamie Thomson ha detto su SPCA Pet Insurance:

Absolutely amazing service.

The guy who spent an hour on the phone with me explaining every little detail and question I had, absolutely fabulous. He had no time limit, there was no pressure to make a decision, and said there...

Leggi altre

CX

SPCA Pet Insurance

2 years ago

Hi Jamie, It is a pleasure to hear of the amazing service that you received when speaking with our team member and that you have been left feeling informed of your cover for your cats. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 04/01/2024

0

Cliente fidato

Verificato da Feefo

2 years ago

Excellent personal service

Excellent service agent who seemed competent and forthright about pros and cons. No delays on calls being answered with polite service

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 04/01/2024

0

JK

Jo Kirrane

Verificato da Feefo

Christchurch

2 years ago

Ciò che Jo Kirrane ha detto su SPCA Pet Insurance:

Great customer service! Very helpful and informative. Highly recommend!

CX

SPCA Pet Insurance

2 years ago

Hi Jo, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 03/01/2024

0

PT

Phoebe Toh

Verificato da Feefo

2 years ago

Ciò che Phoebe Toh ha detto su SPCA Pet Insurance:

Ben is offering his top notch of service, I am grateful to be engaged with him. I do apologies for my rushing behaviour due to lacking of phone connection and was travelling. If it is possible,...

Leggi altre

CX

SPCA Pet Insurance

2 years ago

Hi Phoebe, Thank you for taking the time to share your review with us. We are delighted to hear of the service that you received when speaking with our team member, Ben, and we appreciate you providing your feedback to us. As we are always looking for ways to enhance our customer's experience, your feedback will assist us with this. Kind regards, Alisa

Recensioni del prodotto

Data di acquisto: 26/12/2023

0

SPCA Pet Insurance Recensioni

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoShe was nice customer service

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoStill waiting for a policy

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoValue for money and clear terms and conditions

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood your team member was great

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood cause and rated well as an insurer.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoHe explained all the little differences in each cover, made it an easy decision to make. Explained how I can change it if necessary with no cost or fee. Love it.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoI want to contribute to the SPCA on a regular basis through the premiums. I want to ensure my pet has the best cover I can afford

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodottoGreat cover for my puppy.

SPCA Pet InsuranceAltre recensioni di questo prodottoVisualizza il sito web del prodotto3 options is a little too narrow. It would be nice if there is an option with lesser amount of excess.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?