Sovereign was not as efficient with our booking as in previous years . Normally they have always booked our aircraft seats for us ,but this time ,someone forgot .Every time we rang to check ,we were...
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Recensioni del prodotto
Data di acquisto: 08/07/2025
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Robert Marshall
Verificato da Feefo
Epsom
1 year ago
Ciò che Robert Marshall ha detto su Sovereign Luxury Travel:
Good quality hotel.. Well maintained and the rooms cleaned well and regularly. The staff there are very friendly and always trying to please. The breakfast are well presented and freshly prepared...
We booked through Sovereign for a hassle free holiday.
I think the problem Sovereign have is the quality of room allocation with the hotels. We all know within a room category some are better than...
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Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
I have passed on your feedback onto the Product and Operations departments to review.
We take all feedback seriously and thank you for taking the time to complete this survey about your holiday.
Best Wishes
Amber
Customer Experience Manager
Sovereign are 5* and are extremely good
Accommodation we have explained is not worthy of 5* any more in our view
Sovereign really should do a good check for the extras that 5*warrants times have...
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Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
We take all comments seriously and I have shared your experience with our Product and Operation Managers.
We appreciate you taking the time to complete this survey highlighting this to us.
Thank you again.
Best Wishes
Amber
Customer Experience Manager
My booking experience was excellent. My personal travel advisor made my booking nice and easy, able to accommodate my travel needs giving me help where necessary. I certainly would recommend...
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.