No assistance with bringing suitcases in from taxi , or yo rooms and there are many steps and lifts . Our room was a 5 minute walk from hotel reception . Issues Ruth one even g meal service poor but...
We never saw anyone from Sovereign. Our departure details came in German.
Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
We are sorry to read your details came through in German. We have checked our records and all documentation was sent by us in the correct language and format.
We are delighted you enjoyed your holiday and look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience Manager.
Recensioni del prodotto
Data di acquisto: 11/07/2025
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Catherine Lewak
Verificato da Feefo
Brigg
1 year ago
Ciò che Catherine Lewak ha detto su Sovereign Luxury Travel:
Second time booking a Sovereign Holiday, Jimmy McGee travel consultant gave me lots of information about the hotel before I booked and lots of pre holiday information sent out by email and a phone...
I use Sovereign to select our family holiday destinations each year. I have never been disappointed by the recommendations or the service provided. An knowledgable, and highly professional,...
Ciò che Bernard Love ha detto su Sovereign Luxury Travel:
There were awful delays at Tui's check-in at B'ham airport on departure.
Before we were due to fly home, there had been many flights delayed at Palma airport.
So, we were disappointed and worried...
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.