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Snowbus.co.uk Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/snowbus-uk-ltd | Feefo

Visualizzazione di tutte le 73 recensioni

Verified Customer

7 years ago

Data di acquisto: 03/02/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

I had to ask several people where to go.

Some notification in the airport would have been nice. I had to ask several people where to go for my bus, including ringing head office and another member of staff. Some airport staff eventually...

David

Snowbus.co.uk

7 years ago

Hi there. Thanks for your feedback. I'm afraid there was a technical issue which meant that the map of where to meet at Grenoble wasn't sent out to you. We have fixed this now though so it won't be an issue in the future. All the best

Verified Customer

7 years ago

Data di acquisto: 04/02/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

Friendly and reliable.

Friendly staff and on-time with both transfers. Would highly recommend and will be using Snowbus again (hopefully next year)!

David

Snowbus.co.uk

7 years ago

Hi Charlotte. Thanks for your great feedback - we definitely hope to see you again next year...

Recensioni del prodotto

Verified Customer

Cotsworlds

7 years ago

Data di acquisto: 27/01/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

All good, on time, good communication, no problems...

Snowbus constantly updated us via text message and made us feel at ease. It was an early morning transfer 04;35. The bus did arrive early unfortunately we had to wait for another customer who thought...

David

Snowbus.co.uk

7 years ago

Thanks for your feedback. I'm glad everything ran well for you. I'm sorry about the slight delay on your journey leaving. Delayed customers always puts us in a difficult situation - and the drivers have to make a call on whether they can wait around. I'm glad it wasn't a major delay for you though...

Recensioni del prodotto

Verified Customer

7 years ago

Data di acquisto: 27/01/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

Excellent, can't fault it :)

Recensioni del prodotto

Verified Customer

7 years ago

Data di acquisto: 27/01/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

Great customer service, fear inducing driving!

Prebooking was great, really great response and reply. Arrival transfer was mostly seamless - there had been a technical fault with one of the vehicles earlier that day so we understandably split...

David

Snowbus.co.uk

7 years ago

Hi James. Thanks for your feedback. I will certainly raise this issue with our partners and we will make sure everything runs smoothly for all future customers.

Recensioni del prodotto

Verified Customer

7 years ago

Data di acquisto: 27/01/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

Good value, but drivers did not know the area

The booking experience was fine.

Recensioni del prodotto

Verified Customer

Truro

7 years ago

Data di acquisto: 27/01/2018

Ciò che Verified Customer ha detto su Snowbus.co.uk:

Very easy transfer with no complications.

booking very easy and uncomplicated. Bus was comfortable and well driven both ways

David

Snowbus.co.uk

7 years ago

Thanks very much for your review. We're glad everything worked well and you had an enjoyable transfer experience with Snowbus.

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 01/02/2018

Perfect ***

Thanks a lot for your service. We were a big group and all of us were very happy with the quality of the service!

David

Snowbus.co.uk

7 years ago

Thanks for your great review. We're happy everything ran smoothly for your journey between Geneva airport and Val Thorens. Thanks

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 27/01/2018

I have no issue with the 1 hour delay for the outbound as the rep staff were courteous about it, plus the text message was a nice touch too. However, a coach with a locked toilet for a 4 hour journey...

David

Snowbus.co.uk

7 years ago

Thanks for your feedback. We apologise for the delay to your journey setting off...but we're glad you were kept well-informed and looked after. I will investigate your return journey with our French partners as this is not the normal quality of vehicle or driver that we expect.

I was a little surprised on your comment about the price. Return shared transfer for one person is £80 which is one of the cheapest shared transfers you can get. When you take into account the cost of car hire, petrol, and parking fees then it would be much more expensive I think...

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 20/01/2018

Inital concerns due to feeback unwarranted

All pretty simple, however map detailing pickup point was missing (later provided)

David

Snowbus.co.uk

7 years ago

Thanks for your feedback. Apologies that the map wasn't included with your original email - we will investigate why this happened...but we're glad everything was sorted out for you when you made contact.

Recensioni del prodotto

David

Snowbus.co.uk

7 years ago

Hi. Thanks for your positive review about your journey between Geneva and Val d'Isere. While we love the snow, it has definitely made this season particularly difficult on the roads so far. We're glad that everything worked for you on your trip. The drivers do work particularly hard to make sure all customers get where they need to be despite road closures and difficult driving conditions. We hope to see you again in the future...

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Snowbus.co.uk

Snowbus.co.uk's airport to ski resort transfer service ensures everyone can enjoy ski and snowboard holidays on a sensible budget. Choose from shared transfers with regular departures and low per person prices, or private transfers offering door-to-door convenience for your whole group.

07840283780

41 Wrekin Road, Wellington, Telford, Shropshire, TF1 1RN, United Kingdom

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Snowbus.co.uk Recensioni

Private Transfer - Geneva Airport -> Les CochesAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoFriendly and Reliable. Would Recommend.

Shared Transfer - Tignes Les Brevieres -> Geneva airportAltre recensioni di questo prodotto (52)Visualizza il sito web del prodotto

Shared Transfer - Geneva airport -> Val d'IsereAltre recensioni di questo prodotto (52)Visualizza il sito web del prodottoGreat value for money!! So happy we found you, we'd definitely use and recommend you in the future

Shared Transfer - Geneva airport -> Val d'Isere La DailleAltre recensioni di questo prodotto (52)Visualizza il sito web del prodottoComfortable as much as coach seats can be and well driven both ways.

Private Transfer - Geneva airport -> Val ThorensAltre recensioni di questo prodotto (7)Visualizza il sito web del prodotto

Shared Transfer - Geneva airport -> Val d'IsereAltre recensioni di questo prodotto (52)Visualizza il sito web del prodottoCertainly not worth the price

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