Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Verified Customer

Verificato da Feefo

5 months ago

Ciò che Verified Customer ha detto su smol:

Promp delivery and easy to change delivery date.

Adrienn Marshall

smol

5 months ago

We are so happy to hear that you're enjoying our prompt delivery service and that you find it easy to manage your plans. It’s great to know that the flexibility of the subscription is working well for you and helping you stay in control. Thank you for your wonderful support! 💚

Cliente fidato

Verificato da Feefo

5 months ago

Good Customer Service

Customer service has always been good. I’ve been with them for a number of years now and don’t have any complaints.

Adrienn Marshall

smol

5 months ago

We are so happy to hear that you've had such a positive experience with our customer service team over the years—it really means a lot to us. Thank you for being such a loyal part of the smol family and for supporting our vision for the future! 💚

Cliente fidato

Verificato da Feefo

5 months ago

Great, eco-friendly products

Prompt and reliable

Adrienn Marshall

smol

5 months ago

Thank you for your lovely feedback!

Sarah

Verificato da Feefo

GBR

5 months ago

Ciò che Sarah ha detto su smol:

I think Smol are great. They're helping the planet, give good value for money, and deliver the products straight to your door! The reordering system is really easy and they send you notifications...

Leggi altre

Adrienn Marshall

smol

5 months ago

We are over the moon to hear how much you love your smol and that our service is making life a little easier for you. It’s great to know that the flexibility of the subscription and our reminder emails are helping you stay in control of your deliveries. Thank you for supporting our vision for the future—your wonderful choices are making a huge difference to our planet! 💚

Donnelly

Verificato da Feefo

5 months ago

Ciò che Donnelly ha detto su smol:

Delivered free & to schedule but I’m not sure how the change in delivery will work

Adrienn Marshall

smol

5 months ago

Thank you so much for your lovely review and your amazing support! We are so pleased to hear that your orders are arriving on schedule and that the delivery service is working well for you. If you want to minimise or remove delivery fees entirely, you might enjoy our new grouped delivery option. You can learn more about our grouped deliveries here: https://smol.com/uk/page-smol-delivery-fees-and-grouped-deliveries

Cliente fidato

Verificato da Feefo

5 months ago

Reliable service

Easy to manage subscriptions. In years, only had 1 or 2 deliveries missing and these were replaced.

Judith

Verificato da Feefo

GBR

5 months ago

Ciò che Judith ha detto su smol:

Try SMOL, you won’t be sorry

Easy to order or pause ordering. Quick delivery. Excellent products. What’s not to like.

Adrienn Marshall

smol

5 months ago

We're so pleased to hear that you're finding the subscription flexibility helpful! Thank you for your fabulous support!

Lorraine

Verificato da Feefo

GBR

5 months ago

Ciò che Lorraine ha detto su smol:

Great service

Adrienn Marshall

smol

5 months ago

Thank you for your amazing feedback and support in our lovely environment.

Cliente fidato

Verificato da Feefo

5 months ago

Good service

Good

Adrienn Marshall

smol

5 months ago

Thank you for your feedback and support!

Dave

Verificato da Feefo

GBR

5 months ago

Ciò che Dave ha detto su smol:

love the smol deliveries

Overall really pleased with the quality of the products, and the ease of the service

Kathryn Burkey

smol

5 months ago

So pleased to hear that smol has been a great hit in your home! We are over the moon to hear how much you love your smol and that you are finding our service so easy to use. Thank you so much for your wonderful support and for sharing your amazing experience.

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

smol Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?