Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

smei Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/sme-insurance | Feefo

Visualizzazione di tutte le 2,544 recensioni

Cliente fidato

11 years ago

Although a bit too pushy

Data di acquisto: 19/10/2014

Cliente fidato

11 years ago

The otherwise good service at renewal was badly let down when a member of my…

The otherwise good service at renewal was badly let down when a member of my team was unable to pay the renewal premium using a business credit card.

SME Insurance Services

smei

11 years ago

Thank you for your comments and we are happy to see that you have renewed with us again this year. Unfortunately, we can only accept payments by debit/ credit card with authorisation from the card holder, this is the same whether it is a business card or a personal card. This is ultimately for your protection and will probably also be a requirement of your card provider too, although we do appreciate that this can sometimes be an inconvenience. Please do not hesitate to contact our customer services team on 0844 855 4602 should you require any assistance in the future. Lisa Boyes Customer Services Manager

Data di acquisto: 19/10/2014

Cliente fidato

11 years ago

I have been using your service for over three years, and I can say that I…

I have been using your service for over three years, and I can say that I am very happy with your service .Mouhammed allways been very helpful allways insuring me with Liverpool and Victoria that I...

Leggi altre

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

used before always helpful.

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

This is the second year we have chosen SME .

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

very happy so far

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

why does getting the best price for renewal require me to spend time and energy…

why does getting the best price for renewal require me to spend time and energy playing the ridiculous game of alternative quotes in the silly game of race to the bottom ?

SME Insurance Services

smei

11 years ago

Our renewals quotations are prepared in accordance with insurers’ rates. In certain circumstances, such as for a long-standing client, we may decide to accept a reduced income in order to retain the client. We are sorry that this has inconvenienced you but pleased that you have renewed again for 2014. Lisa Boyes Customer Services Manager

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

Extremely polite and helpful female member of staff.

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

Just a shame that I had to contact them for a quote as I was…

Just a shame that I had to contact them for a quote as I was already insured with them . Four other companies called me first wanting my business . One of these offered a cheaper quote and SME...

Leggi altre

Data di acquisto: 05/10/2014

Cliente fidato

11 years ago

They were very efficient.

Data di acquisto: 05/10/2014

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo