Shuttle Direct Germany non è più un cliente attivo di Feefo
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HD
Hr. Markus Voßdate=09/02/2020
Verificato da Feefo
6 years ago
Ciò che Hr. Markus Voßdate=09/02/2020 ha detto su Shuttle Direct Germany:
Da ich nicht fliegen durfte konnte ich auch den Service nicht in Anspruch nehmen, musste aber 10 Euro Bearbeitungsgebühr zahlen.
Sara Pérez
Shuttle Direct Germany
6 years ago
Dear Markus,
Thank you in advance for your comment. All opinions are important to us because they help us improve our service.
First of all, we wish you and your family and friends are fine. Health is the most important thing now. Please stay at home.We are very sorry for the inconvenience and for everything that is happening with the Covid-19. We hope this ends very soon and get back to normal as soon as possible.
We regret you are not agree with our cancellation policy. Please contact with our Customer Support in the email address: customer.care@viajesalameda.com and they will help you.Thank you for your understanding.
Kind regards
Data di acquisto: 09/02/2020
0
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HE
Hr. Ralf Eschbachdate=18/11/2019
Verificato da Feefo
6 years ago
Ciò che Hr. Ralf Eschbachdate=18/11/2019 ha detto su Shuttle Direct Germany:
Dienst nicht genutzt (wg. Corona)
Recensioni del prodotto
Data di acquisto: 18/11/2019
0
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HK
Hr. Michael Kandzioradate=11/03/2020
Verificato da Feefo
6 years ago
Ciò che Hr. Michael Kandzioradate=11/03/2020 ha detto su Shuttle Direct Germany:
Musste wegen Corona (Keine Anreise möglich in die Niederlande) Meinen Shuttle vom Flughafen in die Stadt und zurück canceln. Dafür wurde eine Bearbeitungsgesbühr erhoben. Was kann ich dafür das kein...
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Recensioni del prodotto
Sara Pérez
Shuttle Direct Germany
6 years ago
Dear Michael,Thank you in advance for your comment. All opinions are important to us because they help us improve our service.
First of all, we wish you and your family and friends are fine. Health is the most important thing now. Please stay at home.We are very sorry for the inconvenience and for everything that is happening with the Covid-19. We hope this ends very soon and get back to normal as soon as possible.Please contact with our Customer Support in the email address: customer.care@viajesalameda.com and they will give you more information.
Thank you for your understanding.Kind regards
Flight number required and part of the booking. Service was not provided because of
COVID 19 pandemic/flight cancellation. No refund in form of voucher possible. Goodwill, fairness and solutions in...
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Sara Pérez
Shuttle Direct Germany
6 years ago
Dear customer,Thank you for your feedback and sorry for the inconvenience.
First of all, we wish you and your familly are fine in these moments. Please keep safe and stay at home.
Please contact with our Customer Service Department in the email address: customer.care@viajesalameda.com and they will help you. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible.
Thanks for your undestanding.
Regards
Recensioni del prodotto
Data di acquisto: 16/02/2020
0
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HL
Hr. Manfred Müllerdate=07/02/2020
Verificato da Feefo
6 years ago
Ciò che Hr. Manfred Müllerdate=07/02/2020 ha detto su Shuttle Direct Germany:
Wir konnten es nicht wirklich testen. Mussten wegen Corona Krise die Reise absagen. Stornierung ging sehr schnell. Empfand 10 Euro Stornogebühr allerdings sehr hoch - die Stornierung war noch lange...
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Recensioni del prodotto
Data di acquisto: 24/02/2020
0
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HS
Hr. Guillaume Streffdate=05/12/2019
Verificato da Feefo
6 years ago
Ciò che Hr. Guillaume Streffdate=05/12/2019 ha detto su Shuttle Direct Germany:
Transfer was canceled 5 days after booking by Shuttle Direct
Sara Pérez
Shuttle Direct Germany
6 years ago
Dear Guillaume, Thank you for your feedback. We are very sorry for the inconvenience.
Firstly, we wish you and your familly are fine in these moments. Please keep safe and stay at home.
Health is the most important thing now.Please contact with our Customer Service Department in the email address: customer.care@viajesalameda.com and they will help you. We are very sorry for everything that is happening with COVID-19. We hope that everything will return to normal very soon...
Thanks for your undestanding.
Best regards
Recensioni del prodotto
Data di acquisto: 05/12/2019
0
Condividi
HM
Hr. Michael Muellerdate=10/02/2020
Verificato da Feefo
6 years ago
Ciò che Hr. Michael Muellerdate=10/02/2020 ha detto su Shuttle Direct Germany:
Bedingt durch die Corona Krise konnten wir unseren Urlaub in Barcelona nicht antretten. Dadurch mussten wir beide Transfesr stornieren. Dies hat Problemlos funktioniert. Auch das Geld war, abzüglich...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients
