All was good.
There was always someone about to help us with a question, provide us with a cold drink or lounge chair and very polite and caring.
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
Thank you for taking the time to write a detailed and balanced review of your stay. We are very pleased to hear you enjoyed your time overall and have noted your points of feedback.
Data di acquisto: 13/01/2026
0
Condividi
ML
Mr Lomax
Verificato da Feefo
9 months ago
Ciò che Mr Lomax ha detto su The Gambia Experience:
Service is always good but I was disappointed about not having a lot of information about booked trips. Booked a 2 night trip up river which was a great way to see the real Gambia. The itinerary was...
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Clare
The Gambia Experience
8 months ago
Thank you for your comments, this is very appreciated as many people do forget this! A hotel in Africa will sadly not be to the same standard as those in western countries. We are delighted to hear despite this you love Kombo Beach, as do many of our returning customers.
Recensioni del prodotto
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Data di acquisto: 16/01/2026
0
Condividi
MA
Mark
Verificato da Feefo
GBR
9 months ago
Ciò che Mark ha detto su The Gambia Experience:
No problems with Gambia Experience service
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
The Kairaba is very popular for its location and being situated near many bars and restaurants. Thank you for your comments around the condition of the hotel, we are sorry you found this to be the case.
Data di acquisto: 10/01/2026
0
Condividi
MG
Mr Gilmore
Verificato da Feefo
GBR
9 months ago
Ciò che Mr Gilmore ha detto su The Gambia Experience:
Very good and attentive at all times particularly at breakfast and in the bar area.
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
Thank you for your balanced comments around your stay at African Princess. I am pleased despite your points for improvement you enjoyed the hotel overall and thank you for the 5 stars.
Data di acquisto: 16/01/2026
0
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Cliente fidato
Verificato da Feefo
9 months ago
Recensioni del prodotto
Data di acquisto: 17/01/2026
0
Condividi
Cliente fidato
Verificato da Feefo
9 months ago
pleasant staff but need driving
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
It is a shame to hear you were disappointed with your stay on this occasion. You have raised some constructive points which can be passed on to the hotel to review and consider for improvement. Thank you for taking the time to provide a detailed review and I do hope there were elements of your stay you were able to enjoy.
Data di acquisto: 13/01/2026
0
Condividi
MF
Mrs Fordham
Verificato da Feefo
GBR
9 months ago
Ciò che Mrs Fordham ha detto su The Gambia Experience:
Great service always with a smile
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
I'm sorry to hear you were disappointed with your room at Senegambia. It is also not uncommon in The Gambia for the water supply to be intermittent, although I do apologise this was you experience. I am pleased you found the staff to be lovely as they are indeed so warm and friendly. Thank you for your review.
Data di acquisto: 16/01/2026
0
Condividi
MJ
Ms Johnson
Verificato da Feefo
GBR
9 months ago
Ciò che Ms Johnson ha detto su The Gambia Experience:
The staff probably do their best but are not well trained or managed.
Recensioni del prodotto
Clare
The Gambia Experience
8 months ago
We are very sorry to hear you were disappointed with your stay at Kombo Beach. The hotel has undergone extensive renovations, however it is true to say some of the finishings are not to the standard we are used to in western countries. Nevertheless, thank you very much for your feedback.
We are so pleased to hear your stay at Ngala Lodge was just as enjoyable as previous visits, although it is easy to see why you enjoy it so much! As you say, Haddy and the team are wonderful and will always go out of their to try and help you. We are looking forward to welcoming you back once again.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.