Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your 5 star review! Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Customers ignored by Secure Trust Bank

I told STB that I was not able to access my account online. I was ignored. I would not recommend the bank to anyone.

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that you have been unable to access your account. As your name is not visible here, we are unfortunately unable to contact you to resolve any issues. Please contact our customer service team on 03451 117 092 as soon as possible so that we can assist with resolving any issues you have. Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Investing in fixed bonds

From start to finish the process was easy.you can do most things on line but if you get stuck and need extra help with something lift the phone and talk to someone,and there are no long Waits for...

Leggi altre

Louise

Secure Trust Bank

1 year ago

Hello, We are glad you found the process easy from beginning to end and happy with the customer service we provide. Thank you for your positive feedback! Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Very pleased with the help received. Query answered promptly.

Louise

Secure Trust Bank

1 year ago

Hello, We are delighted to hear that you are happy with the service you have received. Thank you for your 5 Star review. Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

STB Great

Easy to use & Good rates,

Louise

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for your feedback. Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Excellent.

All transactions carried out in an efficient & professional manner. Definitely recommend.

Louise

Secure Trust Bank

1 year ago

Hello, Thank you for your review. We are delighted that you are happy with the services we provided. It is fantastic that you would recommend us! Kind regards, Louise

Cliente fidato

Verificato da Feefo

1 year ago

Best customer service ever

Excellent customer service. Very prompt and concise. Value for money

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are pleased the service we have provided! Thank you for your review! Kind regards, Sophie

Dolores Byrom

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Ridiculous and insurmountable security problems

Individual customer service advisers attempted to be helpful but are thwarted by the system. I have received multiple letters and had access to my account blocked more than once. Using all the...

Leggi altre

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear of your experience with regards to the security of your account. As your name is not visible here, we are unfortunately unable to contact you to resolve any issues. Please contact our customer service team on 03451 117 092 so that we can assist with sorting any issues you have. Kind regards, Louise

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo