I was greeted by a very helpful and pleasant staff member who made sure that all the details including spelling of names, double check flight details were checked and confirmed, she didn’t just...
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Cliente fidato
6 years ago
Data di acquisto: 04/01/2019
The team were friendly and could answer all our questions. They were patient when we needed to check dates etc. and we did not feel rushed into making a decision. They were clear that if we had any...
The second advisor offered more detailed information than the first so I would suggest not booking on the first call but talk to somebody else to confirm as answered may change. Only by chance I saw...
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Stu
Santa's Lapland
6 years ago
Our sales team are there to provide our guests with the necessary information and the majority have done the excursion themselves.
In terms of Advanced Passenger Information (API) we do include all the necessary information in our documentation as procedures vary from airline to airline.
Was difficult to book our large family on line but we emailed for assistance. The operator called us after we emailed and was extremely helpful. She was informative and had a lovely manner.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.