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Santa's Lapland Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/santas-lapland | Feefo

Visualizzazione di tutte le 312 recensioni

Caroline

12 days ago

Data di acquisto: 16/08/2025

Ciò che Caroline ha detto su Santa's Lapland:

Booking experience

Bill who we spoke to on the phone was extremely helpful and informative giving a breakdown of what is included and the itinerary of the adventure.

Atlanta

Santa's Lapland

12 days ago

Thank you for your kind feedback! We're so glad to hear that Bill was able to provide such helpful and informative guidance. It's great to know the breakdown and itinerary gave you a clear picture of the adventure ahead. If you have any other questions or need further details, feel free to reach out! - Atlanta

Cliente fidato

14 days ago

Data di acquisto: 11/08/2025

Telephone was answered quickly and consultant was very knowledgeable. Whole process was very smooth

Atlanta

Santa's Lapland

12 days ago

We are so glad to hear you had a smooth and easy booking process! Have a great trip. - Atlanta

Paul

29 days ago

Data di acquisto: 29/07/2025

Ciò che Paul ha detto su Santa's Lapland:

A very good clear and understanding service.

Katie

Santa's Lapland

18 days ago

Hello Paul, Thank you for leaving us with this amazing review. Have a magical time in Lapland! - Katie

Susan

Liverpool

1 month ago

Data di acquisto: 25/07/2025

Ciò che Susan ha detto su Santa's Lapland:

Very helpful lady

Easy to book, helpful knowledgeable lady

Katie

Santa's Lapland

18 days ago

Hello Susan, Thank you for your wonderful 5-star review. Wishing you a magical trip! - Katie

Colin

Maldon

1 month ago

Data di acquisto: 09/07/2025

Ciò che Colin ha detto su Santa's Lapland:

Great customer service

Amy was able to make sense of my accommodation requirements, without sounding like I as expecting too much. Great service.

Stacie

1 month ago

Data di acquisto: 30/06/2025

Ciò che Stacie ha detto su Santa's Lapland:

So helpful in everyway. Answered any questions I have.. Alice has gone above and beyond for our trip.

Carolyn

Australia

2 months ago

Data di acquisto: 30/05/2025

Ciò che Carolyn ha detto su Santa's Lapland:

Booking Streamlining

Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.

Katie

Santa's Lapland

2 months ago

Hello Carolyn, Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process. We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful. We’ll certainly take this on board as we continue to enhance the experience. - Katie

Paul

3 months ago

Data di acquisto: 27/05/2025

Ciò che Paul ha detto su Santa's Lapland:

Easy booking process

Agent was very knowledgeable gave me all the information i needed. Explained all options.

Georgie

Australia

3 months ago

Data di acquisto: 21/05/2025

Ciò che Georgie ha detto su Santa's Lapland:

Excellent customer service

Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.

Katie

Santa's Lapland

3 months ago

Hi Georgie, Thank you for your wonderful review and kind words regarding our destination expert, Guy. We really appreciate you taking your time to leave us with this fantastic review! Wishing you an amazing trip! - Katie

Cliente fidato

3 months ago

Data di acquisto: 21/05/2025

Very positive booking experience

Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...

Katie

Santa's Lapland

3 months ago

Hi there, Thank you so much for your kind review! We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly. It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful. We truly appreciate your feedback and look forward to welcoming you! - Katie

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Informazioni su Santa's Lapland

Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.

01483 944282

Nelson House, 55 Victoria Road, Farnborough, Hampshire, GU14 7PA, United Kingdom

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