Hello Mark,
Thank you for your feedback. I am so sorry if there was confusion between some our products but I trust you have found our solution, of sending the boards to make your raised bed into a planter, a valuable customer service experience and that you are now pleased with your planters. Thank you so much for getting in touch with us regarding the driver, we have implemented what3words into our delivery system so this doesn't happen again. We are sorry if you have felt a shortfall in customer service or your experience with us, please don't hesitate to get in touch with use should need any further help. Your feedback is extremely important to us and we thank you for taking the time to leave us feedback.
Many thanks and sorry again
Genei
Customer Services