Thank you for your 5-star review. We're delighted to hear that you had a positive experience with ROL Cruise. We look forward to assisting you again with your future travel plans.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
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Cliente fidato
Verificato da Feefo
1 month ago
ROL
People are knowledgeable, professional and friendly
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We're delighted to hear you found our team knowledgeable, professional and friendly. Providing exceptional service is always our aim, and it's wonderful to receive such positive feedback.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Cliente fidato
Verificato da Feefo
1 month ago
Great People to book your trip with.
Always easy to book with ROL
Polite helpful not pushy.
This is the 3rd time i have booked with them and i had cruise miles to use which were honoured with no problem.
Will definatley reccomend to...
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Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful review and for choosing to book with ROL Cruise for the third time. We are delighted to hear that you found our team polite, helpful and never pushy, and that redeeming your Cruise Miles was a smooth and hassle-free experience. Your recommendation means a great deal to us, and we truly appreciate your continued loyalty and support.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
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Cliente fidato
Verificato da Feefo
1 month ago
Professional, strong customer focus, attentive and timely delivery with good product knowledge.
Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful feedback. We're delighted to hear that you found our team professional, attentive, and strongly focused on delivering excellent customer service. It's especially rewarding to know that our product knowledge helped provide the guidance and support you were looking for. We truly appreciate your comments and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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DS
Diana Singleton
Verificato da Feefo
GBR
1 month ago
Ciò che Diana Singleton ha detto su ROL Cruise:
All change
Change of plan because of Danube uncertain. Booking changed very efficiently
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We are pleased to hear that, despite the uncertainty surrounding the Danube, your booking was changed quickly and efficiently. Our team always aims to make any adjustments as smooth and stress-free as possible, and we are delighted that this was reflected in your experience.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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SK
Sandra King
Verificato da Feefo
GBR
1 month ago
Ciò che Sandra King ha detto su ROL Cruise:
Very helpful and knowledgeable representative
Megan Hammond
ROL Cruise
1 month ago
Thank you for your kind review. We are delighted to hear that you found our representative helpful and knowledgeable. We hope you are looking forward to your holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
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IP
Ivan Pritchett
Verificato da Feefo
GBR
1 month ago
Ciò che Ivan Pritchett ha detto su ROL Cruise:
excellent service very quick and easy
Megan Hammond
ROL Cruise
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you found our service excellent and that the process was quick and easy. We hope you are looking forward to your next holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
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Cliente fidato
Verificato da Feefo
2 months ago
Efficient and helpful
Megan Hammond
ROL Cruise
1 month ago
Thank you for your review. We're pleased to hear you found our team efficient and helpful. We appreciate your feedback and look forward to assisting you again in the future.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
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SU
Susan
Verificato da Feefo
GBR
2 months ago
Ciò che Susan ha detto su ROL Cruise:
Great travel agent!
ROL is an excellent company. They respond to emails quickly, and there are sufficient staff to answer the phones within a reasonable amount of time.
All the staff I’ve dealt with are polite, friendly...
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Megan Hammond
ROL Cruise
2 months ago
Thank you for your wonderful review. We're delighted to hear that you've consistently received polite, friendly and efficient service from our team. It's fantastic to know that your arrangements have always been handled smoothly and that you value the support and communication we provide throughout the booking process.
We hope you are looking forward to your next holiday.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
0
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Cliente fidato
Verificato da Feefo
2 months ago
No question a problem
Helpful staff. All questions answered. When I asked about gluten free diet he wasn’t 100 percentage sure but found the answer very quickly.
Megan Hammond
ROL Cruise
2 months ago
Thank you for your lovely review. We're delighted to hear that our team was so helpful and able to answer all your questions, ensuring you had the information you needed. We're pleased that your experience with us was such a positive one.
If we can be of further assistance, please do get in touch.
Kind regards,
the ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.