Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,693 recensioni

Cliente fidato

Verificato da Feefo

10 months ago

Friendly service

Friendly and helpful assistance in making our booking for a river cruise.

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your river cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Alan Foster

Verificato da Feefo

GBR

10 months ago

Ciò che Alan Foster ha detto su ROL Cruise:

ROL is ace!

First class - no other word for it!

Megan Hammond

ROL Cruise

10 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Paul Barton

Verificato da Feefo

GBR

10 months ago

Ciò che Paul Barton ha detto su ROL Cruise:

Great service

Excellent. Very knowledgeable & helpful

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are pleased to hear that you find our agents excellent, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 months ago

Email query

Liam responded quickly to my recent query. He was very polite and professional. Everything was sorted out efficiently.

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are delighted to hear that you found Liam very polite and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 months ago

Very helpful

Billy was extremely helpful with my booking, tried his hardest to get the best price. I did ring others but went back to Billy as he was the best

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are delighted to hear that you found Billy very helpful. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 months ago

Good Customer Service

Before you travel, if you need to make amendments to your plans ROL are easy to contact by phone or email and they always do their best to help. If you have problems whilst away (as we did with our...

Leggi altre

Megan Hammond

ROL Cruise

10 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Ram Singh

Verificato da Feefo

GBR

10 months ago

Ciò che Ram Singh ha detto su ROL Cruise:

River cruise booking.

Excellent service. The agent I was involved was knowledgeable and helpful.

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are delighted to hear that the agent was knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 months ago

Efficient, cheerful and a good price!

Efficient, timely, and with a very cheerful approach. Excellent communication, and a good price!

Megan Hammond

ROL Cruise

10 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

10 months ago

Staff always helpful and knowledgeable.

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Darkins

Verificato da Feefo

GBR

10 months ago

Ciò che Robert Darkins ha detto su ROL Cruise:

Helpful and friendly

Helpful and friendly. The agent answered all my questions and was very helpful

Megan Hammond

ROL Cruise

10 months ago

Thank you for your review, we are pleased to hear that the agent was helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

ROL Cruise Recensioni

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?