Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

ROL Cruise Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/rol-cruises | Feefo

Visualizzazione di tutte le 25,002 recensioni

Cliente fidato

7 years ago

Data di acquisto: 10/02/2018

Pretty good not pergect

Overall I was pleased with the way the booking was handled. However, I was less pleased with the follow up activity relating to further information required

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 28/03/2018

Treated well easy to book

Fast and efficient service for cruising

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review. We're happy to here you have been treated well. Our mission at ROL Cruise is to treat your cruise holiday as if it were our own. We hope you have a fantastic time on your cruise.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 15/03/2018

That was a mistake I meant five stars the person I booked with was very hel

Yes allthough i have yet to take holiday!☺

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave your ROL Cruise review. We are delighted your booking process has been of a 5 star rating! Have a fantastic time on your cruise.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 20/02/2018

Couldn't have been more helpful

We were recommended ROL by fellow travellers. They were incredibly helpful and went out of their way to get us the best deal when we first booked. Then again when we had to switch bookings due to...

Dale

ROL Cruise

7 years ago

Thank you for such a wonderful ROL Cruise. We're glad your experience has been smooth and that we were able to get your booking switched, along with a good price. Have a superb time on your cruise and we hope to hear back from you in the future.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 30/01/2018

Friendly and knowledgeable, easy to talk to. I had a good idea of what I wanted and Jenny came back very quickly with costings and helpful suggestions.

Dale

ROL Cruise

7 years ago

I shall pass the positive feed back onto Jenny, thank you for taking the time to leave a brilliant ROL Cruise review

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 27/03/2018

Great service explained all everything in great detail thanks

Explained everything I needed to know in great deatail and very helpful

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave your ROL Cruise review. We hope you have a fantastic trip.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 08/02/2018

I keep trying to get feedback with cruise code,no go,keep reading bad reviews,should I be worried,will the cruise go ahead with all that is happening politically.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 26/03/2018

Easy process with first class assistance

Dale

ROL Cruise

7 years ago

Thank you for taking the time to leave such a wonderful ROL Cruise review. We are delighted to hear you have received an easy booking process along with first-class service - this is what we aim for.

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 23/03/2018

Great service

Dale

ROL Cruise

7 years ago

Thank you for your ROL Cruise review

Vedi l'intera recensione del cliente

Cliente fidato

7 years ago

Data di acquisto: 23/03/2018

Katie was very helpful and polite

Dale

ROL Cruise

7 years ago

I shall pass the positive feedback on to Katie, thank you for your brilliant ROL Cruise review

Vedi l'intera recensione del cliente

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su ROL Cruise

With over 25 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday. In the last five years, we have won over 50 cruise industry awards, as we continue to strive to deliver you the cruise holiday of your dreams for the best value possible.

01206 226 094

8th Floor Becket House, 36 Old Jewry, London, Greater London, EC2R 8DD, United Kingdom

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo