Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,688 recensioni

Cliente fidato

Verificato da Feefo

6 months ago

Always helpful and easy to arrange things.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Crowe

Verificato da Feefo

GBR

6 months ago

Ciò che Martin Crowe ha detto su ROL Cruise:

Rol emerald river cruise

Very helpful just would have liked to have understood flight times

Megan Hammond

ROL Cruise

6 months ago

Thank you for you review, we are pleased to hear that you found the agent very helpful. I understand a member of our team has been in contact with you regarding the flights and this has now been resolved, however we do remain on hand should you require any further assistance. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Professional staff and competitive pricing

I have booked with ROL previously and they have been knowledgeable and efficient. The consultant Billy who assisted me is excellent . He is thorough and gives me confidence. I wish there were more...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review. We are delighted to hear that Billy provided excellent service and was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Rhine river

Straightforward and simple getting told all the details we required

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are pleased to hear that you found the booking process straightforward. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Excellent service

Excellent knowledgeable agent (Georgia). Met my needs and was flexible in her approach to doing this

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Georgia excellent and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Edith Cox

Verificato da Feefo

GBR

6 months ago

Ciò che Edith Cox ha detto su ROL Cruise:

Always a helpful and friendly service.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was helpful and friendly. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

1st class cruise travel agent

Professional, knowledgeable and friendly assistance given when booking a cruise. I felt valued and it was really important that the cruise was exactly what I wanted at a good price.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are delighted to hear that you find our agents professional, knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Fabulous experience

Excellent service. Well informed and friendly staff.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found our agents friendly and provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Brilliant

Fast, efficient, friendly service!

Georgia

ROL Cruise

6 months ago

Thank you for your wonderful feedback. We’re delighted to hear you found our service fast, efficient and friendly — exactly what we strive to provide. We look forward to assisting you again soon. – The ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Always a good experience with ROL

Always a positive experience booking a cruise with ROL. Darren understood that I had made my mind up which cruise I wanted to book for my birthday next year and gave me a very good price. The whole...

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Georgia

ROL Cruise

6 months ago

Thank you for your continued support and such a thoughtful review. We’re delighted to hear Darren provided you with a great price and understood exactly what you were looking for — especially for such a special birthday celebration. It’s wonderful to know you consistently enjoy our booking process, website and follow-up from our admin team. We truly appreciate your loyalty and look forward to helping you plan many more memorable cruises. – The ROL Cruise Team

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