Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di ROL Cruise

Visualizzazione di tutte le 25,687 recensioni

Cliente fidato

Verificato da Feefo

6 months ago

Very friendly and helpful. They explained everything and answered all my questions

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Have been dealing with Luke who made it a very smooth booking and was very helpful

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Luke very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

David Bent

Verificato da Feefo

GBR

6 months ago

Ciò che David Bent ha detto su ROL Cruise:

Like having one's personal P A

Always helpful ! First class at sorting out original costs and discounts. There ready with information when lost or mislaid

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we are so pleased to hear that you find our agents helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Bernadette Butler

Verificato da Feefo

GBR

6 months ago

Ciò che Bernadette Butler ha detto su ROL Cruise:

Triangle and Tigers 27 .

I always book with ROL because they give me a hundred percent confident s. When things have gone wrong, not very often, they have fixed it straight away. Always on the end of the phone or email. I...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us and that you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Cruise booking made easy.

Very friendly, informative & helpful gentleman on the phone. Answered all my questions in detail & gave me full confidence in his knowledge. Much nicer than doing an online booking.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found the agent very friendly, informative and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Michael Stilton

Verificato da Feefo

6 months ago

Ciò che Michael Stilton ha detto su ROL Cruise:

Customary helpful experience.

As usual the service was perfect . It is, of course, the reason why we use ROL. Morgen is always terrific and this booking was no exception.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your lovely review, we are so pleased to hear that Morgen was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Jennifer Brown

Verificato da Feefo

GBR

6 months ago

Ciò che Jennifer Brown ha detto su ROL Cruise:

Disabled cruising

Excellent!.. originally booked on an entirely inappropriate cruise? Im disabled Disabled cruisinggp(wheelchair) Half an hour later i was told i couldnt cancel... so thought id just HAVE to go!...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are so pleased to hear that Charlotte was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Helpful landline conversation

Very helpful and ready access to off-broschure information.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Marion

Verificato da Feefo

GBR

6 months ago

Ciò che Marion ha detto su ROL Cruise:

Very helpful

Very helpful. I had a number of questions about the cruise I was interested in and they were all answered. I normally use ROL when booking cruises as they provide a good service and keen on in prices.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cliente fidato

Verificato da Feefo

6 months ago

Calls answered swiftly Excellent representative who was very polite and knowledgeable

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are thrilled to hear that the agent was very polite and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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