Excellent
Person at Manchester airport should be there earlier. Didn't arrive until we were at the boarding gate
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so glad to hear you had an excellent experience with us. We appreciate you taking the time to share your feedback regarding the timing of our representative at Manchester Airport and will certainly take this on board.
Kind regards,
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you had such an excellent experience with our crew, food, and facilities on your Douro, Porto and Salamanca River Cruise for Solo Travellers. It's wonderful to know that the Salamanca trip, in particular, was a highlight for you, and that you enjoyed the guides and dancers. We appreciate your feedback regarding your arrival and the experience in Porto, and we will certainly take this on board as we continuously strive to enhance our guest experience.
Kind regards,
Riviera Travel
The service was very good and we were looked after very well
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you found our service to be very good and that you felt well looked after. We truly appreciate you taking the time to share your experience with us.
Kind regards,
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Hello,
We are so pleased to hear that you had a very enjoyable holiday and loved visiting three countries in one trip. It's wonderful to know that the trip was well organised and that you had a very good tour leader. We appreciate your feedback and will certainly take your suggestion for more of these types of tours into consideration.
Kind regards,
Riviera Travel
Data di acquisto: 20/08/2026
0
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VI
Vivien
Verificato da Feefo
1 month ago
Ciò che Vivien ha detto su Riviera Travel:
Lovely staff and very helpful
Riviera Travel
Riviera Travel
1 month ago
Hello Vivien,
We are so pleased to hear that you found our staff to be lovely and very helpful. It's wonderful to know that we were able to assist you.
Kind regards,
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Hello Vivien,
We appreciate you taking the time to share your feedback on your recent Burgundy, the River Rhone & Provence Cruise. We're sorry to hear that certain aspects of your experience did not meet your expectations, particularly regarding the Rhone river and the dining options. It's good to know that you found the towns along the route interesting and that the river had sufficient water levels, despite the exceptional heat. We also note your comments about the food leaning towards vegan and vegetarian options, and your positive experience with the alternative restaurant. We understand your feedback regarding the clarity of the brochure concerning excursions and the evening entertainment. We are pleased that the cabin staff worked hard and provided excellent service.
Kind regards,
Riviera Travel
Data di acquisto: 19/08/2026
0
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AN
Ann
Verificato da Feefo
ESP
1 month ago
Ciò che Ann ha detto su Riviera Travel:
The office in UK was very helpful with the booking and any queries I had.
Riviera Travel
Riviera Travel
1 month ago
Hello Ann,
We're so pleased to hear that our UK office was able to assist you effectively with your booking and any queries you had. It's wonderful to know you had a helpful experience.
Kind regards,
Riviera Travel
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Hello Ann,
We are sorry to hear that the organisation of your last day in Vancouver did not meet your expectations and that you experienced some frustration with the changes to your hotel's board basis. We appreciate you sharing your feedback regarding the local representative and hope that your overall experience with the Signature Tour: Canada's Rocky Mountaineer & Alaska Cruise was enjoyable.
Kind regards,
Riviera Travel
The Riviera Travel Customer Service were very helpful and their communications were detailed and appropriate. They answered all questions knowledgeably.
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that our Customer Service team provided you with such a positive experience. It's wonderful to know that our communications were helpful and that your questions were answered thoroughly. We appreciate you taking the time to share your feedback.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
It’s wonderful to hear that you had such an exceptional holiday with us. We’re delighted that you enjoyed all aspects of your trip, from the well-planned excursions and delicious food to our friendly staff and beautiful ship. It sounds like you had a truly marvellous experience and met some lovely fellow travellers.
Very good professional service and attention to detail.
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found our service to be very good and that our attention to detail was appreciated.
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Thank you for sharing your experience of the Seine Paris and Normandy River Cruise. We're so pleased to hear you found the cruise itself very good and enjoyed the varied itinerary and interesting day trips. It's also wonderful to know that our staff were friendly and eager to make your week enjoyable. We appreciate you highlighting how well your dietary requirements were catered for, and we're glad our team remembered your needs and offered suitable options. We note your feedback regarding downtime and will certainly take this into consideration.
From our arrival at Verona Airport, everything was organised to perfection and we were always well informed about arrangements and the places we visited.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful review. We are delighted to hear that your experience from arrival at Verona Airport was organised to perfection and that you were well informed throughout your holiday.
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Riviera Travel
Riviera Travel
1 month ago
It’s wonderful to hear that you chose to return to Riva del Garda for your third holiday with us, and that you enjoyed staying at the Europa hotel once again. We are delighted that you had a first-class experience and appreciate you sharing your positive feedback.
Data di acquisto: 17/08/2026
0
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BR
Brenda
Verificato da Feefo
GBR
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thankyou for your 5* rating
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
Its wonderful to see you had a 5* experience
Data di acquisto: 13/08/2026
0
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Cliente fidato
Verificato da Feefo
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 4* rating
Recensioni del prodotto
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that Karen was a fantastic tour manager and that her helpfulness and organisation contributed to an extremely memorable holiday. We are delighted you had such a positive experience.
The service in the restaurant, cleaning staff, reception, cruise director and cruise host was first class. Nothing seemed too much to organise of sort out. Every member of staff on the MS Jane...
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you found the service across the ship to be first-class and that nothing seemed too much trouble for our team. It is wonderful to know that every member of staff contributed to your positive experience and that their smiles were noted.
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Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you felt well looked after throughout your River Seine to Normandy cruise. It's wonderful that you enjoyed your onboard experience, from the comfort of your room to the quality of the food and drink, and that you found the excursions to be interesting and varied. We also appreciate you sharing how much you enjoyed meeting new people and that you left with new friends. We look forward to welcoming you on board again in the future.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.