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Ricoh eShop - UK Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/ricoh | Feefo

Visualizzazione di tutte le 280 recensioni

Cliente fidato

6 years ago

Data di acquisto: 05/07/2019

Very good all round service A++

recommended A++

Hannah

Ricoh eShop - UK

5 years ago

As a valued customer of The Ricoh eShop, we are delighted to hear of your A++ service on the Ricoh eShop.We are very happy that you have enjoyed your experience with us. Hope to see you again soon!

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Alan

6 years ago

Data di acquisto: 14/05/2019

Ciò che Alan ha detto su Ricoh eShop - UK:

Very good service.

Easy ordering , quick confirmation and delivery.

Beth

Ricoh eShop - UK

6 years ago

Thank you so much for your wonderful 5 star review of The Ricoh eShop, Alan! We are extremely pleased to hear of your fantastic experience with us. The eShop prides itself on its simple and efficient way of procuring your business' needs, so we are very grateful for your feedback. We hope to see you in The Ricoh eShop soon!

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Geraldine

6 years ago

Data di acquisto: 11/05/2019

Ciò che Geraldine ha detto su Ricoh eShop - UK:

Good prompt service.

Beth

Ricoh eShop - UK

6 years ago

Thank you for your wonderful feedback of The Ricoh eShop, Geraldine! We are very pleased that you are finding the eShop a prompt service to use. If you are wanting to explore another way of making your experience with us even faster, try adding products you continuously order to your Favourites! Please reach out to a member of The Ricoh eShop Team who will be happy to assist you. Thank you again for your great review , and we hope to see you in the eShop soon.

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Cliente fidato

6 years ago

Data di acquisto: 07/05/2019

It's good and easier to use than the old way of ordering the only problem is not all the products I order is on the store.

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Cliente fidato

6 years ago

Data di acquisto: 26/04/2019

Great service and quick delivery!

We order our paper online through the Ricoh eshop and only experienced a problem once, which was quickly dealt with over the phone. A great service with next day delivery. Thanks Ricoh!

Beth

Ricoh eShop - UK

6 years ago

As a long-standing customer of The Ricoh eShop, we are absolutely delighted with your excellent 5 star review! We appreciate we may not be perfect 100% of the time, but that we ensure any queries or issues are dealt with quickly, as you have experienced. We are very happy that you have enjoyed our speedy delivery service! Thank you again for your wonderful five star review and we hope to see you in the eShop soon.

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Wendy

6 years ago

Data di acquisto: 25/04/2019

Ciò che Wendy ha detto su Ricoh eShop - UK:

Great service

Easy to use, quick to place an order, and should you need to talk to someone customer service is very efficient and helpful.

Beth

Ricoh eShop - UK

6 years ago

Thank you for taking the time to leave a wonderful review of The Ricoh eShop, Wendy. We are delighted to hear that your customer service experience on the eShop has been great! The Ricoh eShop is dedicated to delivering fast and easy ways for your business to purchase, whilst also providing fantastic customer service. Thank you again, and we look forward to seeing you in the Ricoh eShop soon.

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Paul

6 years ago

Data di acquisto: 25/04/2019

Ciò che Paul ha detto su Ricoh eShop - UK:

Straightforward and very easy to use for quick ordering. Adding favourites is great for regularly ordered products - Live Chat service is prompt and efficient.

Beth

Ricoh eShop - UK

6 years ago

Thank you for your great review of The Ricoh eShop, Paul. We are extremely pleased that you are using the helpful and efficient functionalities of our eShop in order to maximise your experience shopping with us! Thank you for your continued business and taking the time to leave such great feedback.

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Maggie

Norwich

6 years ago

Data di acquisto: 15/04/2019

Ciò che Maggie ha detto su Ricoh eShop - UK:

So far the service has been very easy to follow and 'Smart user friendly.

A very good service, quick and smart user friendly to use and items delivered on or close to expected time.

Beth

Ricoh eShop - UK

6 years ago

Thank you Maggie for your wonderful 5 star review of our eShop. We are delighted to hear that your experience has been very good. We take pride in delivering five star service to all of our customers. It was also nice to read your comment on the quickness and ease that comes with purchasing via The Ricoh eShop, a very important aspect that allows us to deliver a great customer experience. Hope to see you in the eShop again soon.

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Susan

6 years ago

Data di acquisto: 12/04/2019

Ciò che Susan ha detto su Ricoh eShop - UK:

GOOD SERVICE

THEY WERE SO HELPFUL ND NOTHING WAS TOO MUCH TROUBLE. WOULD BUY FROM THEM AGAIN

Beth

Ricoh eShop - UK

6 years ago

Thank you for your wonderful five star review of The Ricoh eShop, Susan! We are delighted that you found The Ricoh eShop Team helpful in placing your first order with Ricoh. Our customers are at the forefront of everything we do, and so no request is ever too much to ask. Please feel free to contact us via LiveChat before placing your next order if there is anything further we can assist you with. Thank you again for your fantastic feedback of The Ricoh eShop, Susan. We look forward to hearing from you soon!

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John

Eastbourne

6 years ago

Data di acquisto: 28/03/2019

Ciò che John ha detto su Ricoh eShop - UK:

Clear and Easy to use eshop

Overall pretty good, need more space for delivery instructions, slow to update with new/added products

Beth

Ricoh eShop - UK

6 years ago

Thank you for your positive feedback, John. We are extremely pleased that you find our eShop clear and easy to use. The Ricoh eShop is continually adapting to ensure that our customers needs are met. We appreciate your comments and will do our best to implement changes that will benefit our customers, and improve their experience in future releases of updates of our eShop. In the meantime, please do not hesitate to contact The Ricoh eShop Team who will be more than happy to add any products that you would like to see on your platform that are not already showing. You can contact us via email (eshop.customerservices@ricoh.co.uk) or LiveChat.

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Informazioni su Ricoh eShop - UK

We stock over 200,000 products spanning a range of over 300 categories including IT & Peripherals, Media & Supplies, Office Stationery & Furniture. A one-stop shop for all your procurement needs. We sell more than Ricoh-branded products, in fact, we sell a variety of over 350 world-renowned brands including DELL, HP, Apple, Lenovo and many more. We ensure your business finds the best value whilst encouraging responsible buying making the eShop the perfect choice for your procurement needs. Offering quick delivery service and support from our customer-centric eCommerce team to support your organisation's growth. The Ricoh eShop is part of Ricoh UK Ltd - to find out more search Ricoh eShop or join an Explore the Ricoh eShop session for a demonstration.

01604 432250

900 Pavilion Dr, Northampton, Hertfordshire, NN4 7RG, United Kingdom

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