Didn't tell me when delivery was to be made. Then delivered to a neighbour and didn't tell me they'd done that.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback. As you did not provide a mobile number on your order our courier was unable to contact you beforehand and as you live in flats it made leaving a calling card difficult. We have raised the issue with DPD as they should not leave your order with a neighbour without informing either you or ourselves. Apologies for the inconvenience with this order and i trust you have retrieved your parcel.
Regards, David
Was uncertain if the chair covers I wanted to order would fit my chairs so I utilised the 'live chat' facility - which was excellent - and after a brief chat with David, I knew I would be alright. ...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback Trish, glad to hear you are happy with your products. I'm sure they will look great on Christmas Day!
Regards, David
Good company and service just needed an extra email to let me know when delivery was due as wasnt informed.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback. You should have received an email from our couriers confirming the date of delivery and then a text message on the day confirming the time. Could you confirm which you received? I will check with our couriers, DPD, as to why you didn't receive.
Regards, David
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.