Wide range oi high end goods - more expensive than I need. Need being different from desire ! And easy web ordering and tracking and delivery.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback. Our Marbella robes are made from 100% polyester and not designed to absorb moisture and dry the body, they are purely for comfort. Our cotton robes will absorb moisture much more readily. I am glad to hear though you are enjoying your robes and if you have any other feedback or questions please do not hesitate to get in touch.
Regards, David
postage and packing of 9 pounds + in my opinion is extortionate for 2 very light plastic bags
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback. We are a trade website and whilst we do not stop members of the public from placing orders online and benefitting from our trade prices, small value orders are subject to a handling and shipping fee. Please note orders over £100 have free shipping. If you have any other feedback please do not hesitate to get in touch.
Regards, David
New to the catering world and Richard Haworth has made the experience enjoyable.
Products are of an excellent quality. This supplier is to remain in my little black book forever.
Cliente fidato
12 years ago
Excellent service, superb products.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Really pleased to hear you are enjoying your products. If you have any other catering questions please don't hesitate to get in touch!
Regards, David
The product (tablecloth) was excellent but there wasn't provision when ordering to ask the delivery company to leave the parcel with a neighbour or in the parcel box by the front door. Instead the...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback. We send out all our deliveries on a next day courier service that does require a customer signature. Our courier, DPD, sends a text message confirming the specific time on the day of the delivery and allows for customers to either re-arrange or leave with a neighbour. Unfortunately as you did not supply a mobile number with your order they were unable to send this. I’m sorry that your experience collecting from the depot was less than ideal; I have raised this with DPD. Please note for future reference that you would not have to pay anything extra to arrange a re-delivery.
Regards, David
Cliente fidato
12 years ago
Thanks Richard Haworth staff for your prompt reply and for passing on my comments to your courier service. Sorry I missed the box on your order form for my mobile number - a text would have been really helpful as I had only popped out for a very short time.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.