Thank you for your recent order and positive product feedback. I'm sorry to hear that your order took longer to arrive than you expected. I can see from the tracking information that following your order on Saturday 8th February, it was despatched on our first available date of 10th February by our standard service of Royal Mail Tracked 48 and delivered on the 13th February, with a delivery attempt on the 12th. I'm very sorry if Royal Mail or our tracking notifications did not make you aware of the delivery attempt, I will check to ensure our system is working correctly. Thank you for your order and we hope to hear from you again soon, Dan @ RenaSan.
