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Channel Islands Direct Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,256 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

I have used Channel Islands Direct before and have found the service to be very efficient, with a detailed itinerary easy to follow. As it was a two destination holiday, to Jersey and Guernsey, The...

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C W Cranmer

Verificato da Feefo

W Yorks

2 years ago

Ciò che C W Cranmer ha detto su Channel Islands Direct:

Polite, prompt and helpful.

Prompt, polite response to all pre-holiday communications. When problems occurred with outbound flights they were dealt with understanding and best alternatives.

Cliente fidato

Verificato da Feefo

2 years ago

Informative and efficient

Roger Gentry

Verificato da Feefo

Maidstone

2 years ago

Ciò che Roger Gentry ha detto su Channel Islands Direct:

Holiday

As above

Cliente fidato

Verificato da Feefo

2 years ago

Great value from a great company

Great information and good service. Kept informed.

Cliente fidato

Verificato da Feefo

2 years ago

Guernsey

Very good service

Diane Wheatstone

Verificato da Feefo

2 years ago

Ciò che Diane Wheatstone ha detto su Channel Islands Direct:

RECENT GUERNSEY TRIP

CUSTOMER SERVICE FIRST CLASS AT EVERY LEVEL

Colin Mallett

Verificato da Feefo

Edgware

2 years ago

Ciò che Colin Mallett ha detto su Channel Islands Direct:

Good holiday but poor service from Premier Holidays.

The travel arrangements were good and hotel De Havelet was excellent. We were not given any information as to when we would expect our return transfer to the airport at the end of our holiday, and...

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Claire

Channel Islands Direct

2 years ago

Thank you for your feedback, we are pleased that you enjoyed your stay at the Hotel de Havelet but we are sorry that you were disappointed with our representative service in resort. The representative service we offer is designed to be comprehensive yet discreet. Our representatives are happy to provide any assistance required, but are also told to have consideration for the privacy of our clients, some of whom may not wish to use their services. Whilst our representative does not visit all the properties we feature, we do supply their contact details on the welcome leaflet which would have been left at the hotel along with our office number. The office number is also on your holiday itinerary. If no contact is made, our representatives will assume that our clients are enjoying their holiday and do not require assistance. Regarding the pick up times for transfers we advise clients on the welcome leaflet that if they are departing by air they will be collected 2 hours prior to their flight departure. The contact number for the transfer company is also provided on your holiday itinerary. Thank you again for taking the time to provide us with your feedback.

Anthony Earp

Verificato da Feefo

Norwich

2 years ago

Ciò che Anthony Earp ha detto su Channel Islands Direct:

Golden wedding break

Cannot fault service flight on time onward transport waiting right outside terminal and return transfer was there on time. Hotel was excellent it was our golden wedding on the day of arrival and...

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Paul Smith

Verificato da Feefo

Aberdare

2 years ago

Ciò che Paul Smith ha detto su Channel Islands Direct:

Channel Islands Direct, were very helpful in finding and booking our package holiday at the Del Mar Court.

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