Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Petplan Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 72,604 recensioni

Cliente fidato

Verificato da Feefo

13 years ago

I was very satisfied with the courteous, caring and fast response. Thank you.

Data di acquisto: 22/05/2013

Cliente fidato

Verificato da Feefo

13 years ago

I've only had my pup a few months and already had to claim on the…

I've only had my pup a few months and already had to claim on the insurance. It's been a completely pain free experience! Always a pleasure to deal with on the phone. So glad I continued on with the...

Leggi altre

Data di acquisto: 22/05/2013

Cliente fidato

Verificato da Feefo

13 years ago

have only just taken out policy for my puppy, hopefully I will not have cause…

have only just taken out policy for my puppy, hopefully I will not have cause to use the policy.

Data di acquisto: 12/05/2013

Cliente fidato

Verificato da Feefo

13 years ago

Processed my claim quickly, although did deduct a strange £6ish for "fees owing" - not…

Processed my claim quickly, although did deduct a strange £6ish for "fees owing" - not sure why when the fees were paid by direct debit to the renewal date! However, happy to use them again for my...

Leggi altre

Data di acquisto: 11/04/2013

Cliente fidato

Verificato da Feefo

13 years ago

Application was quick and simple, Documents came quickly, I have my 2 cats covered for…

Application was quick and simple, Documents came quickly, I have my 2 cats covered for life, no intention of changing, have tried other insurers but have to say Petplan is the best.

Data di acquisto: 07/04/2013

Cliente fidato

Verificato da Feefo

13 years ago

Everyone I spoke to was helpful, knowledgeable, not pushy, gave the details of the policy…

Everyone I spoke to was helpful, knowledgeable, not pushy, gave the details of the policy in none technical language and altogether a very good experience. The reason I contacted pet plan was...

Leggi altre

Data di acquisto: 28/03/2013

Cliente fidato

Verificato da Feefo

13 years ago

Very helpful as it was a complicates quote

Data di acquisto: 21/04/2013

Cliente fidato

Verificato da Feefo

13 years ago

This was my first contact with Petplan and it was purely to arrange pet cover…

This was my first contact with Petplan and it was purely to arrange pet cover so there were no complications. As I would expect therefore it was all dealt with in an efficient manner and the...

Leggi altre

Data di acquisto: 08/05/2013

Cliente fidato

Verificato da Feefo

13 years ago

Following the recent death of my old dog and then insuring a new dog, the…

Following the recent death of my old dog and then insuring a new dog, the customer service people at Petplan made everything so easy but they were so sympathetic without being 'over the top'. I also...

Leggi altre

Data di acquisto: 20/05/2013

Cliente fidato

Verificato da Feefo

13 years ago

Good, quick service on phone. Always very pleasant and helpful. Thank you Petplan

Data di acquisto: 12/05/2013

Non hai ricevuto un invito a scrivere una recensione?

Visualizza tutti i media (250)

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo