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My Fiji Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/my-fiji | Feefo

Visualizzazione di tutte le 2,202 recensioni

Trusted Customer

6 years ago

Data di acquisto: 07/02/2019

Ciò che Trusted Customer ha detto su My Fiji:

Staff always responsive to any requests, queries or clarifications i had

staff always ready and willing to help, to listen to my requests and questions

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Cliente fidato

5 years ago

Data di acquisto: 02/04/2019

Good price but Terrible phone service, always takes forever!

The agent suggest the room that wasn’t appropriate for kids. I have advise that I’ll Be travelling with toddler and they suggested this room. After I discussed with a few people, this type of room...

Charlene

My Fiji

5 years ago

Hi there, Thank you for your feedback and for booking with us. We understand that communication is paramount and apologise for the level of assistance you have received. Your questions are important to us and we hope to be in contact to ensure you are confident and excited about your upcoming holiday. We have taken your feedback into account and passed this on to the relevant departments to improve our training and processes. Kind regards, My Holiday Centre

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Cliente fidato

6 years ago

Data di acquisto: 17/06/2019

We have gone through my fiji 4 years in a row and this is the first year they have Not looked after us with all the package inclusions.....

Charlene

My Fiji

5 years ago

Hi there, We apologise for the minimal contact you have received. We understand that it is imperative to have all the information you require and ensure you are equipped with the knowledge necessary for your holiday. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre

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Cliente fidato

6 years ago

Data di acquisto: 08/05/2019

...........

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Trusted Customer

6 years ago

Data di acquisto: 26/04/2019

Ciò che Trusted Customer ha detto su My Fiji:

Amazing service and very friendly people! Can not wait to trip over to Fiji 🏝🇫🇯😢

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Trusted Customer

Canberra

6 years ago

Data di acquisto: 27/07/2018

Ciò che Trusted Customer ha detto su My Fiji:

Have used MyFiji over 10 times now to book our trips. I cannot recommend them enough as they make the whole process of booking so easy and transparent.

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Cliente fidato

6 years ago

Data di acquisto: 11/04/2019

Underwhelming

Decent service but nothing special...I’m a repeat customer who doesn’t feel as though I’m getting anything beyond the standard package deals. Staff don’t have the ability or know how to sell beyond...

Charlene

My Fiji

5 years ago

Hi there,Thank you for providing this feedback. We apologise that you didn’t have a positive experience, as this is not in keeping with our company values. We aim to provide the best and amazing holiday to our travellers and this feedback has been forwarded to the relevant departments to ensure we improve the quality holidays we strive for.Kind Regards, My Holiday Centre

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Caroline Bate

6 years ago

Data di acquisto: 29/05/2019

Ciò che Caroline Bate ha detto su My Fiji:

The staff were patient and extremely helpful.

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Manni

6 years ago

Data di acquisto: 05/06/2019

Ciò che Manni ha detto su My Fiji:

Super Easy

Tracee was loveky easy to deal with. Friendly staff happy to assist with any questions. We've used my Fiji on a previous trip and will always come back.

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Cliente fidato

6 years ago

Data di acquisto: 29/05/2019

i gave Ulani Conlin all what we required with fare, transfers, accommodation,insurance meals etc and she listened and came with a deal that was suitable for our age. Fiji here we come. I would...

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Informazioni su My Fiji

My Fiji is 100% Australian owned and operated, and specialises in luxury package holidays. When booking holidays for our customers we leave nothing to chance, because we know it’s the little things that make the biggest difference. We ask all of our customers for My Fiji reviews, so we can see what we are doing well, and use the feedback to constantly improve our service. As you can see from the My Fiji Testimonials we consistently provide excellent service and have many happy customers that use us again and again to book their holiday.

61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

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