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MSL Recensioni

Valutato
Eccellente

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Servizio
4
/5

5

4

3

2

1

181

28

2

8

55

274

valutazioni nell'ultimo anno

Visualizzazione di tutte le 2,361 recensioni
TC
Trusted Customer
8 years ago
Data di acquisto: 24/05/2017
Ciò che Trusted Customer ha detto su MSL:
Professional, efficiency personified !!!!!
I've dealt with MSL many times now over the years as a driving instructor, and their service has always been brilliant, for the fee concerned at the start of the policy they are worth every penny and...

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MSL Quality Team
MSL
8 years ago
Dear Mr Sowden,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Cliente fidato
8 years ago
Data di acquisto: 08/04/2017
MSl took care of my case until finished Easy and relax at home , all the staffs were ensure contact me regularly until work has done .
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MSL Quality Team
MSL
8 years ago
Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Cliente fidato
8 years ago
The best quality service, relax and wait the car at home, MSl did everything for customers Happy to do business with MSl Thanks you
TC
Trusted Customer
8 years ago
Data di acquisto: 20/07/2017
Ciò che Trusted Customer ha detto su MSL:
On the whole service is great. Feed back on progress was lacking a bit. Didn't have any idea how far repairs where or if the car was even being repaired.
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MSL Quality Team
MSL
8 years ago
Dear Mr Foster

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
TC
Trusted Customer
Stockport
8 years ago
Data di acquisto: 12/06/2017
Ciò che Trusted Customer ha detto su MSL:
Great service arranging a replacement vehicle and repairing my car.
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MSL Quality Team
MSL
8 years ago
Dear Miss Donnelly

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
TC
Trusted Customer
8 years ago
Data di acquisto: 31/05/2017
Ciò che Trusted Customer ha detto su MSL:
Vehicle had taken too long to be fixed 4 weeks & replacement car was revoked at last minute. On day of uplift of my own .
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MSL Quality Team
MSL
8 years ago
Dear Mr Donnelly

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
TC
Trusted Customer
8 years ago
Data di acquisto: 29/03/2017
Ciò che Trusted Customer ha detto su MSL:
I've had no problems with the MSL and vary satisfied with customer service.
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MSL Quality Team
MSL
8 years ago
Dear Mr Chudasama

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Cliente fidato
8 years ago
Data di acquisto: 03/08/2017
Much better communication needed!
Polite and helpful but left in the dark as to who to talk to throughout the process! Should it be MSL or the insurance company or the repair company or the pick up company? At times confusing and...

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MSL Quality Team
MSL
8 years ago
Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
Cliente fidato
8 years ago
Data di acquisto: 25/04/2017
Extremely useless
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MSL Quality Team
MSL
8 years ago
Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
TC
Trusted Customer
Workington, Cumbria
8 years ago
Data di acquisto: 05/07/2017
Ciò che Trusted Customer ha detto su MSL:
Very good service
Friendly, patient and understanding.
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MSL Quality Team
MSL
8 years ago
Dear Mr Gibson

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Cliente fidato
8 years ago
Data di acquisto: 07/07/2017
Good service and repairs carried out well
Repairer was excellent but had to chase for updates also thought the time to complete the job was too long
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MSL Quality Team
MSL
8 years ago
Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
Informazioni su MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
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Informazioni su MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.