Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Kind regards
Mocka Customer Service
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RA
Radika
Perth
5 years ago
Ciò che Radika ha detto su Mocka:
Easy to order, fast delivery
Quick delivery and good communication re delivery
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Cliente fidato
5 years ago
Delivered promptly, packaged well and love the product - it is exactly as I
Delivered promptly, packaged well and love the product - it is exactly as I reviewed on line.
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FB
Fallon Bridges
5 years ago
Ciò che Fallon Bridges ha detto su Mocka:
Reasonably fast email correspondance.
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Cliente fidato
5 years ago
fast easy process and a great quality bed at an affordable price
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TL
Tameeka Lay
5 years ago
Ciò che Tameeka Lay ha detto su Mocka:
Fantastic!
Great quality products and the delivery was prompt! Would definitely buy from Mocka again!
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Cliente fidato
5 years ago
Laundry made easy thanks to the removable bag and lightweight frame!
Goodquality chair but I wouldn’t ever order again.
I purchased a high chair which was missing multiple pieces, they agreed to send replacements but didn’t even check!!! And so had to send me a second replacement order. It took over 1 1/2 mths before...
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Mocka Customer Service AU
Mocka
5 years ago
Hi There, this sounds like a frustrating experience all round and we appreciate the time taken to let us know. Please be assured this was certainly never our intention to create a frustrating experience. Unfortunately, given the nature of large manufacturing runs and the possibility of occasional human error, a very small number of products may slip through this process. We are constantly working to improve this approach and do hope we have not lost too much faith for the future.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
