Customer for several years. Easy to use, speedy resolutions. Would highly recommend.
Sharan Dhillon
Lumon
2 years ago
Good morning Terence,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
AP
Alan Pomeroy
Verificato da Feefo
2 years ago
Ciò che Alan Pomeroy ha detto su Lumon:
Prompt, friendly, professional.
Angel
Lumon
2 years ago
Dear Alan,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Condividi
MD
Madelaine Daley
Verificato da Feefo
2 years ago
Ciò che Madelaine Daley ha detto su Lumon:
The best thing about them is my account manager Rumon
Angel
Lumon
2 years ago
Good morning Madeleine,
Many thanks for taking the time to leave us a review. We are delighted to hear that you had such a good experience with Rumon. If there is anything we can do to make your next transaction with us a 5* experience, please do not hesitate to let us know. You can send any comments or feedback to onlinesupport@lumonpay.com
Many thanks
Ángel
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Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Brilliant. very easy and very helpful staff
Angel
Lumon
2 years ago
Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Condividi
MA
Marian
Verificato da Feefo
Chester
2 years ago
Ciò che Marian ha detto su Lumon:
Highly recommended. A safe pair of hands. Friendly, professional staff.
Excellent communication throughout. Lovely, helpful, friendly, informative staff. Speedy transaction. I have never done this sort of thing before and found it rather daunting. I was worried that our...
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Sharan Dhillon
Lumon
2 years ago
Good morning Janette,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
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Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Professional. Personal. Quick.
Very professional. On hand every step of the way. Exceptional personal contact. Ensured no delays in transferring house sale proceeds from France to US. In my NY account within 24 hours.
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
JM
Jacqueline Mitchell
Verificato da Feefo
France
2 years ago
Ciò che Jacqueline Mitchell ha detto su Lumon:
Very helpful team. Chris Doane is really affable, and knowledgeable.
I was very worried about transferring funds. They took time to explain the process.
Sharan Dhillon
Lumon
2 years ago
Good morning Jacqueline,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Condividi
PH
Peter Horton
Verificato da Feefo
2 years ago
Ciò che Peter Horton ha detto su Lumon:
friendly and very efficient Service
Angel
Lumon
2 years ago
Dear Peter,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Condividi
AS
Allison Shore
Verificato da Feefo
2 years ago
Ciò che Allison Shore ha detto su Lumon:
It was a little confusing to set this up but after some toing and froing with the help of the team the transaction was arranged and has arrived safely
Angel
Lumon
2 years ago
Dear Allison,
We appreciate your feedback, and we're sorry to learn about your recent experience. Your satisfaction is our top priority, and we take your comments seriously. Rest assured that we are actively working on improving our portal and the issues you've raised will be addressed. We value your input as it helps us grow and serve you better.
If you'd like to discuss your concerns further or have any additional comments, please don't hesitate to get in touch with us at onlinesupport@lumonpay.com
Thank you for choosing Lumon, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Ángel
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Professional service from start to finish .No drama or stress straight forward transactions. Highly recommend .
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
