The service was excellent as always , the only frustrating thing was having to wait at least 30 mins for a call back
Sharan Dhillon
Lumon
2 years ago
Good morning Margaret,
Thank you for taking the time to leave us a 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
FB
Frances Dowse-Brenan
Verificato da Feefo
2 years ago
Ciò che Frances Dowse-Brenan ha detto su Lumon:
Very good service
Enthusiastic, polite and tenacious - even when I lost or forgot e-mails, they always followed things up. Fast and efficient service and clear explanations given or each stage of the process.
Sharan Dhillon
Lumon
2 years ago
Good morning Frances,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
CH
Clare Hughes
Verificato da Feefo
2 years ago
Ciò che Clare Hughes ha detto su Lumon:
Excellent friendly service. My representative Bradley made the process quick and effective. Would recommend
Sharan Dhillon
Lumon
2 years ago
Good morning Clare,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
JV
John Viney
Verificato da Feefo
France
2 years ago
Ciò che John Viney ha detto su Lumon:
Brilliant as normal a company that cares did my transaction on line but hadn’t filled in who to pay they were on the phone to me within the hour and was sorted there and then
Sharan Dhillon
Lumon
2 years ago
Good morning John,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Condividi
RS
Richard Sainsbury
Verificato da Feefo
2 years ago
Ciò che Richard Sainsbury ha detto su Lumon:
Very good except I did not realise that I had to organise the Bank payment , as before it had all been taken from our Bank!
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients.
Thank you for your kind words and thank you for choosing Lumon!
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Open and straight to business
Sharan Dhillon
Lumon
2 years ago
Good morning,
Thank you for taking the time to leave us such a lovely review, your feedback is greatly appreciated.
Here at Lumon we always aim to offer the best service we can to all of our clients. One of the best way we see we can do that is by offering a friendly and personalised service. We are delighted to see that you have found the team have been able to provide this to you on this occasion.
Thank you for your kind words and thank you for choosing Lumon!
0
Condividi
AG
Alan Grebot
Verificato da Feefo
2 years ago
Ciò che Alan Grebot ha detto su Lumon:
Quick and easy
Sharan Dhillon
Lumon
2 years ago
Good morning Alan,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
AG
Adrian Goddard
Verificato da Feefo
2 years ago
Ciò che Adrian Goddard ha detto su Lumon:
Very professional
Angel
Lumon
2 years ago
Dear Customer,
Thank you for taking the time to leave us a review, we really appreciate it.
We are delighted to see that you had such a good experience with us and we look forward to serve you again in the future.
Many thanks
Ángel
0
Condividi
MC
Mrs Phyllida D Courtney
Verificato da Feefo
Somerset
2 years ago
Ciò che Mrs Phyllida D Courtney ha detto su Lumon:
Efficient and helpful service.
Bit sceptical but all worked very well, worthy of our trust. Patient and flexible.
Sharan Dhillon
Lumon
2 years ago
Good morning Phyllida,
Thank you for taking the time to leave us such a fantastic 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Excellent help, support and service
Jordan
Lumon
2 years ago
Good afternoon,
Thank you for taking the time to leave us this 5-star review. We appreciate you sharing your feedback and experiences greatly.
We are delighted to see you have found our teams to be so efficient in conducting your foreign transfers. Here at Lumon we always aim to offer a quick and stress-free service to all of our customers. I am so glad to see the teams have met these aims and we hope you will consider us for any future FX needs.
Thank you for choosing Lumon!
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are Lumon, your trusted currency partner. Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers.