We are sorry to read that your experience was not to your liking so please accept our apology for any inconvenience caused.
We appreciate your feedback, and would like to apologise if you felt the waiting time for the buses were too long.
London is an extremely busy city with events and diversions occurring daily which can cause minor delays, however this is unfortunately out of our control.
When these things do occur, we do our absolute best to have our drivers take the quickest route possible to ensure our clients are able to get the most out of their time with us.We hope that we were able to assist you with your comments, and if you would like to discuss this further, you can contact a member of our friendly customer service team at info@londonbustourtickets.com