Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Headwater

Visualizzazione di tutte le 1,509 recensioni

Cliente fidato

Verificato da Feefo

9 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

9 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Verificato da Feefo

GBR

9 months ago

Ciò che LINDA ha detto su Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

9 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Verificato da Feefo

GBR

9 months ago

Ciò che JOANNE JACKSON ha detto su Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

9 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Verificato da Feefo

GBR

9 months ago

Ciò che MARK PITCAIRN KNOWLES ha detto su Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

9 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Cliente fidato

Verificato da Feefo

9 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Verificato da Feefo

GBR

9 months ago

Ciò che IAN W ha detto su Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

9 months ago

Thank you for your positive review. Sophie Customer Relations Executive

DIANNE DAWSON

Verificato da Feefo

GBR

9 months ago

Ciò che DIANNE DAWSON ha detto su Headwater:

Professional and reassuring

Helen was very friendly and was able to answer all my questions.

Sophie

Headwater

9 months ago

Thank you for your kind words, Helen will be delighted to hear them. Sophie Customer Relations Executive

GEOFF

Verificato da Feefo

GBR

9 months ago

Ciò che GEOFF ha detto su Headwater:

Helpful Service

Stephanie was very friendly and helpful. She was quick to respond to queries and answered my questions frankly and honestly.

Sophie

Headwater

9 months ago

Thank you very much for your kind and positive review. Stephanie will be delighted to hear your kind words, I will ensure they are passed along. Sophie Customer Relations Executive

WILLIAM PHILLIPS

Verificato da Feefo

GBR

9 months ago

Ciò che WILLIAM PHILLIPS ha detto su Headwater:

Very efficient and pleasant. A good experience.

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a positive review. Sophie Customer Relations Executive

Cliente fidato

Verificato da Feefo

9 months ago

Pleasant, responsive helpful service

The service is courteous, responsive and very helpful in the planning of our trip. We are excited to enjoy the holiday, which is quite soon!

Sophie

Headwater

9 months ago

Thank you for taking the time to leave such a kind and positive review. We look forward to welcoming you on your Headwater trip soon. Sophie Customer Relations Executive

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