Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away.
Sophie
Customer Relations Executive
0
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Cliente fidato
Verificato da Feefo
8 months ago
Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.
Sophie
Headwater
8 months ago
Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently.
Sophie
Customer Relations Executive
0
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JT
JEREMY THOMAS
Verificato da Feefo
GBR
8 months ago
Ciò che JEREMY THOMAS ha detto su Headwater:
Highly recommended
Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.
Sophie
Headwater
8 months ago
Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation!
Sophie
Customer Relations Executive
0
Condividi
PA
PATRICK
Verificato da Feefo
GBR
8 months ago
Ciò che PATRICK ha detto su Headwater:
Great booking experience.
Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...
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Sophie
Headwater
8 months ago
Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you.
Sophie
Customer Relations Executive
0
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Cliente fidato
Verificato da Feefo
8 months ago
Easy booking process
Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta
Sophie
Headwater
8 months ago
Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time.
Sophie
Customer Relations Executive
0
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PB
PETER BRYANT
Verificato da Feefo
GBR
8 months ago
Ciò che PETER BRYANT ha detto su Headwater:
Headwater the cycle holiday experts
I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday
Sophie
Headwater
8 months ago
Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support.
Sophie
Customer Relations Executive
0
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JE
JEAN EVANSON
Verificato da Feefo
GBR
8 months ago
Ciò che JEAN EVANSON ha detto su Headwater:
Tailored to our needs
Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...
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Sophie
Headwater
8 months ago
Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together.
Sophie
Customer Relations Executive
0
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AP
ANDREW PILKINGTON
Verificato da Feefo
8 months ago
Ciò che ANDREW PILKINGTON ha detto su Headwater:
Easy booking
The booking process has been very straightforward and efficiently handled.
Sophie
Headwater
8 months ago
Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you.
Sophie
Customer Relations Executive
0
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IG
ISOBEL GEORGE
Verificato da Feefo
GBR
9 months ago
Ciò che ISOBEL GEORGE ha detto su Headwater:
Excellent from first enquiry through to booking.
Excellent, prompt and friendly.
I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...
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Sophie
Headwater
8 months ago
Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression.
Sophie
Customer Relations Executive
0
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Cliente fidato
Verificato da Feefo
9 months ago
Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.
Sophie
Headwater
9 months ago
Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!