We received no communication from Gray Line that they were no longer running pickups from the airport in Reykjavik (KEF). In fact they sent a confirmation email of our booking like everything was...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for the feedback. Our sincere apologies for the inconvenience caused. This very day we started our cooperation with Airport Direct and some of our customers were not aware of this cooperation that will now offer more frequent departures to and from the airport.
Glad you managed to find our partner to use your ticket from the airport. Your booking did not include except dropoff in the city center.
Again our sincere apologies for the inconvenience caused
My family and I booked a Northern Lights tour with Gray Line while visiting Iceland, and we were very happy with their service. The Northern Lights is a natural phenomenon and we were super lucky to...
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Data di acquisto: 13/09/2022
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Pravin Mistry
Verificato da Feefo
4 years ago
Ciò che Pravin Mistry ha detto su Gray Line Iceland:
Good value for money compering with others. Pickup/drop-off was included and in time. Quick email response for change of timing. Wait at the airport if your flight is delayed. I would recommend Gray...
Bus service turned up on time.
Only critism is the website on booking & confirmation email were not entirely clear on pick up time, so I had to call to confirm which was correct.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.