we were picked up on time in a very comfortable minivan, and the driver helped with the bags and was great. There is Wi-Fi on board the van that was very fast.
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Data di acquisto: 24/09/2022
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Helen Ratcliffe
Verificato da Feefo
4 years ago
Ciò che Helen Ratcliffe ha detto su Gray Line Iceland:
Did not get pickup at the location. No helpline available. Had to figure out a solution on my own. Was a really bad customer experience. Would not recommend anybody using this service if you are on a...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. Regrettably we were in the transition of merging with a partner and the driver missed calling out your name at the selected bus stop - our sincere apologies for the inconvenience caused. Your ticket has been refunded
The bus came in the time slot specified, meaning half an hour before the booked time slot. I had read the reviews so I was a bit concerned if they will arrive (especially since my booking was in the...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.