I would have given 3 stars but the politeness and sympathetic concern shown by the driver who picked us up from the zsky Lagoon at 7:30 p.m. on the 30th soothed our irritation. The other driver who...
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Recensioni del prodotto
Data di acquisto: 30/09/2022
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JW
Jeremy Wong
Verificato da Feefo
4 years ago
Ciò che Jeremy Wong ha detto su Gray Line Iceland:
There was much confusion when we landed trying to locate and then get a bus for our prepaid and scheduled ride. The return schedule change was dificult, but the coach was clean and well driven in...
Booking was easy and the communication I received via email was good.
Before travelling I received an email stating:
"Our driver will be waiting in arrivals hall after you finish the formalities...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback about your experience with our airport transfers service. Regrettable that you were not informed about the recent arrangement with our partners at Airport Direct for more frequent departures to and from the airport..
The shared shuttle service is always carried out in a way that the larger coach will take passengers to the main depot where smaller shuttles will take each one to their respective hotels and tour bus stops. This may take some time to arrange.
As for the return journey, the pickup started at 05:30 from hotels and tour bus stops for a departure from Reykjavik at 06:00 - GPS tracking of the shuttle indicates that you were collected at 05:47 within the time frame.
As before the transfer to the larger coach was intended but apparently the driver was instructed to go straight to the airport after collecting passenger.
I do hope that your visit with us in Iceland was enjoyable
Recensioni del prodotto
Data di acquisto: 21/09/2022
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Cliente fidato
Verificato da Feefo
4 years ago
The trip from airport to the hotel was badly organized with confusion between drivers.
Also the Golden Circle trip was delayed almost 30 mins due to double booking some ppl. The Guide on the Golden...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.