Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di forward2me

Visualizzazione di tutte le 13,904 recensioni

John DeArmond

Verificato da Feefo

Oregon, USA

5 years ago

Ciò che John DeArmond ha detto su forward2me:

very professional

Item I ordered arrived at their location damaged and they were fast and professional in helping me to sort it out. I highly recommend them.

Cliente fidato

Verificato da Feefo

5 years ago

It worked how the site claimed it would. Well done.

Rob

Verificato da Feefo

Toronto, Canada

5 years ago

Ciò che Rob ha detto su forward2me:

Good Job!

quick efficient, good software to guide you through the process. Trusted. My third shipment. All have been smooth and as expected. Bonus that they have an offshore warehouse and you can get...

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Brian Robertson

Verificato da Feefo

5 years ago

Ciò che Brian Robertson ha detto su forward2me:

Great experience all around!

The speed and communication from Foward 2 Me was incredible! I will definitely be using the service again!

Khalid Al Shidi

Verificato da Feefo

Muscat

5 years ago

Ciò che Khalid Al Shidi ha detto su forward2me:

Expensive shipping

The shipping cost was twice the items cost, hence I don't think I will repeat the experience as there are many cheaper alternatives.

feefo@forward2me.com

forward2me

5 years ago

Hi,Many thanks for your feedback however I'm sorry to hear that the cost of shipping was more than you expected.Owing to covid we currently have a reduced set of shipping options. This is because there are very few passenger aircraft flying which is how cheaper courier services ship packages internationally. Right now, the higher prices reflect the limited number of premium couriers we have available - these remain available because they own their own cargo aircraft - i.e. no dependency upon passenger aircraft.Please feel free to share with us if you know of any cheaper shipping options and we will be happy to investigate them further.The price of shipping has no relation to the value of the goods. The cost of shipping relates only to the size and weight of the item - so an expensive iPhone will be relatively cheap to ship and a cheap bean bag will be expensive. This is entirely outside our control and just how freight is charged for.I hope this information helps explain the current situation with shipping and the costs involved however if you have any other questions please feel free to contact our Customer service team and they will be very happy to assist you further.Kind regards,Tracy.

Joanna Papadimitriou

Verificato da Feefo

5 years ago

Ciò che Joanna Papadimitriou ha detto su forward2me:

everything just Perfect

Cliente fidato

Verificato da Feefo

5 years ago

Hyvin toimii

Ihan loistava palvelu. Kaikki toimi hienosti. Kiitos!

Cliente fidato

Verificato da Feefo

5 years ago

Fast support, fast shipping. A++

Kevin Morales

Verificato da Feefo

Houston, Texas

5 years ago

Ciò che Kevin Morales ha detto su forward2me:

Their services are extremely easy to use and were really faston delivery

It was amazing. It was extemely professional and easy to work with

John Grieve

Verificato da Feefo

Sydney

5 years ago

Ciò che John Grieve ha detto su forward2me:

Super fast delivery, great consolidation/repackaging service

Fast delivery, good consolidation repackaging service. Price a little higher than I would like, but extremely good/fast service.

feefo@forward2me.com

forward2me

5 years ago

Hi, Many thanks for your feedback. I'm so pleased to hear that you are happy with the transit time, consolidation of your goods and how they were repacked however you would have liked the cost of shipping to be a little cheaper. Due to the current Covid situation we have a reduced shipping offering, this is mainly down to the lack of passenger aircrafts flying at the moment. Most budget offerings use the space on passengers flights to ship goods however due to the lack of these type of flights at the moment we are only offering the premium courier options where the courier has their own cargo aircraft to move freight. We are hoping this situation will improve as the months go by and we can again offer more services for all budgets. Thank you for your custom so far and we hope to help you with shipping again soon. Kind regards, Tracy.

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