We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..
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valutazioni nell'ultimo anno
forward2me non è più un cliente attivo di Feefo
Visualizzazione di tutte le 13,904 recensioni
Cliente fidato
Verificato da Feefo
5 years ago
I got my items very quickly and in excellent condition. I would definitely use the service again if needed!
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Cliente fidato
Verificato da Feefo
5 years ago
Good service
Fast and easy.
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Cliente fidato
Verificato da Feefo
5 years ago
Awesome fast shipping
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AH
Andre Hahn
Verificato da Feefo
Osnabrück
5 years ago
Ciò che Andre Hahn ha detto su forward2me:
Sehr professioneller Kontakt und perfekte Verpackung. Spitzen Service. Immer wieder gerne.
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Cliente fidato
Verificato da Feefo
5 years ago
the fastest service
feefo@forward2me.com
forward2me
5 years ago
Hi,
Many thanks for your feedback, I'm pleased you are impressed with the speed of the service.
Kind regards,
Tracy.
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JH
Justin Hendrick
Verificato da Feefo
5 years ago
Ciò che Justin Hendrick ha detto su forward2me:
Great service
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Cliente fidato
Verificato da Feefo
5 years ago
Performed as advertised. I would be happy to use again.
Repacked the two items well. Both items arrived undamaged within the advised time frame.
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AF
Abby Fowler
Verificato da Feefo
5 years ago
Ciò che Abby Fowler ha detto su forward2me:
There was a bit of confusion on forward2me end with a technical error and getting my information mixed with someone else’s. But they corrected the error and shipped my package quickly. Will be using...
Leggi altre
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JD
Joseph DeSantis
Verificato da Feefo
5 years ago
Ciò che Joseph DeSantis ha detto su forward2me:
Amazing. Super easy. Super fast. Great first experience
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Cliente fidato
Verificato da Feefo
5 years ago
postage too expensive and delivery too long forpostage price paid
Too expensive for the length of time taken to receive.
feefo@forward2me.com
forward2me
5 years ago
Hi,
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the price paid for using our services.
Shipping costs are calculated on the amount of space the shipment takes up, this is called the volumetric weight. I see that you have shipped a very light item so the actual weight was very low however due to the volumetric weight of the parcel being higher, shipping fees have been calculated on the higher volumetric weight.
forward2me do offer a combine and repack service, this service is not only available for repacking multiple items together but also to help reduce the overall size of the package to save on shipping costs. Using this service would have made some savings on this occasion and may be something you can consider next time you ship.
Many of our customers look to purchase multiple items making the most of our 30 days free storage period then make use of our combine and repack service to obtain the maximum value for shipping.
For the delivery timescale, I see the shipment was held up by customs in your country on import, unfortunately we don't have any control over how long customs take to clear the goods and inevitably delayed the shipment by a few days.
I hope these recommendations may help going forward however if you have any further questions please feel free to contact our Customer Service team at info@forward2me.com and they will be very happy to assist you.
Kind regards,
Tracy.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.