Staff are polite and helpful and it’s not expensive (we have four rats so I was expecting high costs) to get good cover.
Eva
ExoticDirect
1 year ago
Hello,
Thank you for taking the time to leave a positive review. We really appreciate it and are glad you were happy with our service!
Kind regards
Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Would recommend
Easy purchase easy renewal not bad price
Eva
ExoticDirect
1 year ago
Hello,
Thank you so much for taking the time to leave a positive review!
Kind regards
The Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
Kind and helpful
Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.
Angel
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards Exotic Direct Team
0
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MJ
Mrs Angela James
Verificato da Feefo
Westcliff-on-Sea, Essex
1 year ago
Angel
ExoticDirect
1 year ago
Good afternoon,
Thanks for the five star feedback, it means a lot.
Kind regards
Exotic Direct Team
0
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MB
Mrs Cheryl Bullock
Verificato da Feefo
Glossop
1 year ago
Ciò che Mrs Cheryl Bullock ha detto su ExoticDirect:
Amazing company, wouldn’t be without them.
Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...
Leggi altre
Amy
ExoticDirect
1 year ago
Hello,
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience.
Kind regards
The Exotic Direct Team
0
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MP
Mrs Carol A Phillips
Verificato da Feefo
DERBY
1 year ago
Ciò che Mrs Carol A Phillips ha detto su ExoticDirect:
Straightforward and easy to deal with
Fast and efficient service, no hassle setting up an insurance plan for my new pet
Angel
ExoticDirect
1 year ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
Exotic Direct Team
0
Condividi
MB
Mrs Sandra Brandes
Verificato da Feefo
1 year ago
Ciò che Mrs Sandra Brandes ha detto su ExoticDirect:
Easy to renew our pet for our two Congo African Greys. Would recommend to friends snd family etc
Angel
ExoticDirect
1 year ago
Hi there,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
Exotic Direct Team
0
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MD
Miss Carol Duncan
Verificato da Feefo
1 year ago
Angel
ExoticDirect
1 year ago
Thanks for the five star feedback, it means a lot.
Kind regards
Exotic Direct Team
0
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Cliente fidato
Verificato da Feefo
1 year ago
I haven’t had to use the policy however it gives me peace of mind.
Amy
ExoticDirect
1 year ago
Hello,
Thanks for the five star feedback, it means a lot.
Kind regards
The Exotic Direct Team
0
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PC
Prof David Cairns
Verificato da Feefo
Chichester
1 year ago
Ciò che Prof David Cairns ha detto su ExoticDirect:
Excellent service
Excellent. Well informed staff
Amy
ExoticDirect
1 year ago
Hello,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.